Global Talent Manager

Wingstop

About The Position

The Global Talent Manager is responsible for designing and leading enterprise-level talent programs that drive performance, succession planning, and internal mobility across the organization. This role ensures the organization has the right talent in the right roles—ready to grow and succeed—through a mix of strategic planning and operational excellence. The manager partners closely with HR, business leaders, and systems teams to reinforce a performance-driven, growth-oriented culture. The ideal candidate will bring a forward-thinking approach, using AI tools and modern talent practices to improve program efficiency, data integrity, and execution speed.

Requirements

6+ years of experience in Talent Management, Organizational Development, or HR Business Partnering
Proven success leading performance management, calibration, or succession planning processes
Strong analytical skills with experience using people data to drive decisions
Skilled at presenting to senior leaders and facilitating strategic talent discussions
Able to operate at both strategic and tactical levels with strong follow-through
Adaptable and effective in a fast-paced, high-growth environment

Nice To Haves

Experience with AI or automation tools in HR workflows is a plus

Responsibilities

Lead enterprise-wide Talent Review and 9-box calibration processes
Partner with HRBPs and business leaders to build and maintain succession plans for critical roles
Define successor readiness criteria and monitor development progress of high-potential talent
Integrate talent data into promotion planning and workforce decision-making processes
Drive adoption and continuous improvement of programs such as monthly development meetings and the Performance Development Plan (PDP) framework
Lead implementation of a 5-point performance rating scale and associated evaluation criteria
Facilitate calibration sessions to promote fairness, consistency, and accountability
Develop resources and tools to help managers assess and grow their teams effectively
Refine goal-setting practices to tightly align with level-specific expectations, ensuring role clarity and driving better performance alignment across teams
Introduce intentional feedback mechanisms that promote growth, alignment, and accountability across all levels of the organization
Design and manage initiatives to identify, develop, and retain high-potential employees
Collaborate with Learning & Development to align stretch assignments, mentorship, and coaching paths
Measure and report on program outcomes, including retention and advancement metrics
Support org design, role definition, and leveling in partnership with HR and functional leaders
Contribute to workforce planning decisions (e.g., build vs. buy, internal mobility strategies)
Maintain talent dashboards and provide insights to guide resource allocation and planning
Leverage AI tools (e.g., ChatGPT Enterprise) to support calibration write-ups, feedback synthesis, and reporting
Collaborate with People Analytics and HRIS teams to streamline systems and reduce manual effort
Identify and advocate for technology solutions that improve talent decisions and manager effectiveness

Benefits

Unlimited paid time off for exempt employees
One paid volunteer day of your choice
Competitive bonus structure for eligible roles
Team member stock purchase plan
Health savings or flexible spending account options
401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)
Comprehensive medical, dental, and vision benefits
Basic life and AD&D insurance provided
Pet insurance
Education Assistance
Wellness reimbursement program
Paid maternity and paternity leave
Lunch provided every Tuesday and Thursday in office
Work from home Fridays
Discount on Wingstop gift cards
Onsite game room