Global Solution Enablement Operations Manager
About The Position
Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. The GSE Operations Manager plays a critical role in driving operational excellence across the Global Solutions Enablement organization. This position serves as the operational backbone for the team—managing order and revenue processes & reporting, pricing, ITAR, Secure Software Guidelines, Tool Decisions & Adaption (TaskRay, AI Proposal, …) and project execution to ensure the GSE sales team can operate efficiently and effectively. The ideal candidate is a detail-oriented, data-driven problem solver who thrives in a dynamic, fast-paced environment and enjoys influencing business outcomes.
Requirements
- Proven ability to work independently and self-manage multiple priorities simultaneously.
- Proven track record driving programs to improve business operations.
- Strong analytical skills with proficiency in Excel, Salesforce, and business intelligence tools.
- Excellent attention to detail, with the ability to identify patterns, trends, and opportunities for improvement.
- Skilled in influencing and collaborating across organizational levels and regions.
- Comfortable operating amid ambiguity and shifting priorities; able to pivot quickly while maintaining focus on outcomes.
- Demonstrated ability to communicate effectively with executives, technical teams, and peers.
Nice To Haves
- Experience in ITAR compliance, pricing, or part number management preferred.
- Familiarity with TaskRay or Salesforce project management tools a plus.
Responsibilities
- Strategic Influence & Leadership
- Collaborate with senior leadership to align operations with strategic goals including sales operations, finance, sales teams, solution engineering and IT.
- Influence cross-functional teams to take action without direct management authority.
- Contribute to special projects such as the Solution Quote Margin workbook and other high-impact initiatives supporting sales productivity.
- Partner cross-functionally with KGSO, IT, and KGS Operations to ensure new quoting, booking, and tracking solutions meet GSD needs, improve efficiency, and maintain business continuity.
- Operational Reporting & Analysis
- Own and manage all GSE order & revenue reporting, including Business Funnel Table, (BFT), monthly order and revenue reporting in order to provide visibility and insights to leadership and regional teams.
- Build consistent worldwide order and revenue processes that allows closed loop order and revenue forecasting to plan.
- Run ad hoc reports and analyze data for business trends, sales performance, and operational improvements.
- Partner with KGS and KGSO Controllers and senior leadership to ensure data accuracy and alignment with global metrics.
- Improve Operational Efficiency
- Lead and support cross-functional projects to improve GSE sales efficiency and operational processes.
- Serve as the primary point of contact for GSE TaskRay project management, including system enhancements, template updates, adoption, and user support.
- Own guidelines for secure software development, working with selected software leaders in all regions to establish secure software development processes.
- Own and implement AI for smart search, technical proposal and SOW generation.
- Drive continuous improvement initiatives by identifying inefficiencies and developing better ways of working across tools, workflows, and reporting. Drive retrospective process and VOC, customer surveys.
- Sales Enablement & Support
- Support Regional Delivery Managers (RDMs) and regional SEO and sales teams with data, tools, and process insights including AM SE services attache rate, % of quota.
- Manage pricing and part number creation to support complex solution offerings.
- Oversee ITAR compliance for the team as the designated ITAR lead.
- Reset licenses and warranties for deliveries scheduled for more than 3+ months out to ensure readiness for customer delivery.
Benefits
- Medical, dental and vision
- Health Savings Account
- Health Care and Dependent Care Flexible Spending Accounts
- Life, Accident, Disability insurance
- Business Travel Accident and Business Travel Health
- 401(k) Plan
- Flexible Time Off, Paid Holidays
- Paid Family Leave
- Discounts, Perks
- Tuition Reimbursement
- Adoption Assistance
- ESPP (Employee Stock Purchase Plan)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
