Global Solution Enablement Operations Manager

Keysight Technologies, Inc. • San Diego, CA

5d

About The Position

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
The GSE Operations Manager plays a critical role in driving operational excellence across the Global Solutions Enablement organization. This position serves as the operational backbone for the team—managing order and revenue processes & reporting, pricing, ITAR, Secure Software Guidelines, Tool Decisions & Adaption (TaskRay, AI Proposal, …) and project execution to ensure the GSE sales team can operate efficiently and effectively. The ideal candidate is a detail-oriented, data-driven problem solver who thrives in a dynamic, fast-paced environment and enjoys influencing business outcomes.

Requirements

• Proven ability to work independently and self-manage multiple priorities simultaneously.
• Proven track record driving programs to improve business operations.
• Strong analytical skills with proficiency in Excel, Salesforce, and business intelligence tools.
• Excellent attention to detail, with the ability to identify patterns, trends, and opportunities for improvement.
• Skilled in influencing and collaborating across organizational levels and regions.
• Comfortable operating amid ambiguity and shifting priorities; able to pivot quickly while maintaining focus on outcomes.
• Demonstrated ability to communicate effectively with executives, technical teams, and peers.
• Experience in ITAR compliance, pricing, or part number management preferred.
• Familiarity with TaskRay or Salesforce project management tools a plus.

Nice To Haves

• Experience in ITAR compliance, pricing, or part number management preferred.
• Familiarity with TaskRay or Salesforce project management tools a plus.

Responsibilities

• Strategic Influence & Leadership
• Collaborate with senior leadership to align operations with strategic goals including sales operations, finance, sales teams, solution engineering and IT.
• Influence cross-functional teams to take action without direct management authority.
• Contribute to special projects such as the Solution Quote Margin workbook and other high-impact initiatives supporting sales productivity.
• Partner cross-functionally with KGSO, IT, and KGS Operations to ensure new quoting, booking, and tracking solutions meet GSD needs, improve efficiency, and maintain business continuity.
• Operational Reporting & Analysis
• Own and manage all GSE order & revenue reporting, including Business Funnel Table, (BFT), monthly order and revenue reporting in order to provide visibility and insights to leadership and regional teams.
• Build consistent worldwide order and revenue processes that allows closed loop order and revenue forecasting to plan.
• Run ad hoc reports and analyze data for business trends, sales performance, and operational improvements.
• Partner with KGS and KGSO Controllers and senior leadership to ensure data accuracy and alignment with global metrics.
• Improve Operational Efficiency
• Lead and support cross-functional projects to improve GSE sales efficiency and operational processes.
• Serve as the primary point of contact for GSE TaskRay project management, including system enhancements, template updates, adoption, and user support.
• Own guidelines for secure software development, working with selected software leaders in all regions to establish secure software development processes.
• Own and implement AI for smart search, technical proposal and SOW generation.
• Drive continuous improvement initiatives by identifying inefficiencies and developing better ways of working across tools, workflows, and reporting. Drive retrospective process and VOC, customer surveys.
• Sales Enablement & Support
• Support Regional Delivery Managers (RDMs) and regional SEO and sales teams with data, tools, and process insights including AM SE services attache rate, % of quota.
• Manage pricing and part number creation to support complex solution offerings.
• Oversee ITAR compliance for the team as the designated ITAR lead.
• Reset licenses and warranties for deliveries scheduled for more than 3+ months out to ensure readiness for customer delivery.

Benefits

• Medical, dental and vision
• Health Savings Account
• Health Care and Dependent Care Flexible Spending Accounts
• Life, Accident, Disability insurance
• Business Travel Accident and Business Travel Health
• 401(k) Plan
• Flexible Time Off, Paid Holidays
• Paid Family Leave
• Discounts, Perks
• Tuition Reimbursement
• Adoption Assistance
• ESPP (Employee Stock Purchase Plan)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed