Global Security Regional Investigations Manager

JPMorgan Chase & Co. • Chicago, IL

4d

About The Position

As a Global Security Regional Investigations Manager within the Global Security
team, you will oversee a team of investigators handling complex and sensitive
employee investigations related to fraud and Code of Conduct violations. You
will collaborate closely with various departments, including Legal, Human
Resources, Employee Relations, Compliance, and Audit, to maintain the safety and
integrity of our operations. Your responsibilities will include managing a team
tasked with gathering evidence, analyzing data, identifying fraudulent
transactions, and recommending changes to systems, processes, and procedures to
mitigate risks. This role offers the opportunity to protect our company's assets
and reputation while working in a dynamic and inclusive environment.

Requirements

• Experience in financial fraud investigations, related Law Enforcement or Retail Banking operations.
• Ability to coordinate, work with and gain the trust of business stakeholders, technical resources, and third-party vendors.
• Able to articulate sophisticated fact patterns to non-technical line of business risk partners
• Memorialize investigations and comply with regulatory reporting requirements.
• A demonstrated bias toward action.
• Excellent written and verbal communication skills are required.
• Able to brief GS management on key issues in a timely fashion.

Nice To Haves

• Bachelor's degree and related field or work experience.
• Knowledge of online banking systems, telephone banking platforms, Electronic Funds Transfer (EFT) systems, and/or risk management preferred.
• Industry recognized certifications such as CFE, PCI, etc.
• Prior management experience, preferably involving investigations or bank operations.

Responsibilities

• Manage the investigation process, with a focus on gathering evidence for investigations. Evidence is compiled in a logical fashion to identify suspects and perform root cause analysis.
• Work closely with Risk and other key LOB personnel to analyze controls based on investigation findings and recommend enhancements/remediation.
• Identify and analyze fraudulent transactions to mitigate reputational and financial risk.
• Recognize opportunities for addressing fraud issues, risks and exposures.
• Maintain strong liaison and working relationships with federal, state and local law enforcement and regulatory agencies.
• Gathering evidence, interviewing witnesses and subjects, documenting in case management system, working with law enforcement for the prosecution of investigations, complying with regulatory requirements, and identifying control and procedural issues.
• Safeguard highly sensitive and confidential information.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees