Manager, Physical Security Investigations

Vanguard•Malvern, PA

1d•Hybrid

About The Position

Global Risk and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests (e.g., assets and data), and stewards a strong risk culture. Our teams leverage enterprise-wide insights, deep expertise, and trusted advice so that across Vanguard leaders and crew drive faster, stronger, risk-informed decisions. Within GR&S, the Enterprise Security and Fraud (ES&F) sub-division is responsible for the global protection of Vanguard crew, property, data, and client assets. We are the trusted advisors that protect the pride of Vanguard with state-of-the-art security and fraud capabilities. We are a world-class destination of highly engaged, passionate, and diverse talent expected to continuously learn and develop in an ever-changing security landscape. Our crew are our greatest resource – by joining our team you will build collaborative long-term relationships and enjoy a suite of benefits that includes comprehensive health and wellness care, work-life balance, and an investment in your future at its core. Investigations & Threat Assessment Lead and oversee physical security investigations related to external physical security threats, incidents, suspicious activity, and concerning behaviors impacting Vanguard facilities, crew, and operations. Apply advanced open‑source investigative techniques and behavioral threat assessment to assess credibility, intent, capability, and proximity of potential risks to corporate operations. Produce high‑quality investigative assessments that synthesize open‑source and contextual information into objective, actionable findings. Distinguish between noise, concern, and credible risk, providing clear recommendations for mitigation, escalation, or monitoring. Partner with site security, corporate security operations, Crew Relations, Legal, Compliance, and external stakeholders (e.g., law enforcement, vendors) as appropriate. As needed, support investigations related to internal physical security threats in close cooperation with Crew Relations, Legal, and other relevant internal stakeholders Ensure investigations are conducted consistently, ethically, and in compliance with legal and privacy requirements across worldwide jurisdictions. Employee Pre‑Screening & Due Diligence Oversee employee prescreening and related due diligence programs, ensuring alignment with organizational risk tolerance, regulatory requirements, and internal policy. Provide investigative judgment and escalation guidance for complex, sensitive, or ambiguous screening results. Drive continuous improvement of screening processes, tools, and quality assurance. Program Management & Innovation Identify and implement opportunities to modernize investigative methodologies through technology, data analytics, and enhanced OSINT tradecraft. Collaborate with physical security governance functions in developing standards, playbooks, policy, and training to improve investigative consistency, quality, and scalability across regions. Monitor emerging threats, threat vectors, and industry best practices to inform program evolution and strategic planning. People Leadership & Collaboration Lead, coach, and develop a team of investigators and analysts, fostering a culture of critical thinking, professionalism, accountability, and continuous learning. Set clear expectations, provide regular performance feedback, and support career development within the investigative function. Serve as a trusted advisor to security leadership and internal partners, communicating sensitive investigative matters in a clear, balanced, and business‑relevant manner.

Requirements

Bachelor’s degree or equivalent experience in criminal justice, political science, intelligence studies, security management, psychology, or a related field.
Minimum of five years related work experience, with at least three years experience in physical security, protective intelligence, or investigations in a corporate environment.
Demonstrated expertise in open‑source intelligence collection, validation, and analysis.
Demonstrated people leadership experience, including team development, coaching, and performance management.
Exceptional written and verbal communication skills, with experience briefing senior leaders on sensitive issues.

Responsibilities

Lead and oversee physical security investigations related to external physical security threats, incidents, suspicious activity, and concerning behaviors impacting Vanguard facilities, crew, and operations.
Apply advanced open‑source investigative techniques and behavioral threat assessment to assess credibility, intent, capability, and proximity of potential risks to corporate operations.
Produce high‑quality investigative assessments that synthesize open‑source and contextual information into objective, actionable findings.
Distinguish between noise, concern, and credible risk, providing clear recommendations for mitigation, escalation, or monitoring.
Partner with site security, corporate security operations, Crew Relations, Legal, Compliance, and external stakeholders (e.g., law enforcement, vendors) as appropriate.
As needed, support investigations related to internal physical security threats in close cooperation with Crew Relations, Legal, and other relevant internal stakeholders
Ensure investigations are conducted consistently, ethically, and in compliance with legal and privacy requirements across worldwide jurisdictions.
Oversee employee prescreening and related due diligence programs, ensuring alignment with organizational risk tolerance, regulatory requirements, and internal policy.
Provide investigative judgment and escalation guidance for complex, sensitive, or ambiguous screening results.
Drive continuous improvement of screening processes, tools, and quality assurance.
Identify and implement opportunities to modernize investigative methodologies through technology, data analytics, and enhanced OSINT tradecraft.
Collaborate with physical security governance functions in developing standards, playbooks, policy, and training to improve investigative consistency, quality, and scalability across regions.
Monitor emerging threats, threat vectors, and industry best practices to inform program evolution and strategic planning.
Lead, coach, and develop a team of investigators and analysts, fostering a culture of critical thinking, professionalism, accountability, and continuous learning.
Set clear expectations, provide regular performance feedback, and support career development within the investigative function.
Serve as a trusted advisor to security leadership and internal partners, communicating sensitive investigative matters in a clear, balanced, and business‑relevant manner.