About The Position

The Boeing Company is seeking a highly skilled and experienced Global Security Operations Center (GSOC) Manager to join our team in Mesa, Arizona. As a leader of a 24/7 team, you will be responsible for detecting, monitoring, and reporting security risks that have an impact on our people, property, product, and information. You will work independently and as a key member of the broader Boeing Enterprise Security team, providing critical information to our security partners around the clock and across the globe.

Requirements

  • 3+ years of experience supervising in a 24/7 operations center environment
  • 3+ years of experience administering large scale security technologies such as geographic information systems and mass notification tools
  • 3+ years of experience designing and implementing policies and procedures
  • 3+ years of experience preparing and presenting to executives, senior leadership, and external customers
  • Ability to complete the GSOC Watch Officer training and qualification process within two months of hire
  • Willing to support a 24/7 on-call environment

Nice To Haves

  • Bachelor’s degree in related fields such as Intelligence, Crisis/Emergency Management, Security/Criminal Justice, International Relations, or Public Administration or equivalent work or military experience
  • Experience as an administrator within the Everbridge suite of products including Visual Command Center
  • Experience creating and managing analytic queries in applications such as Dataminr
  • Experience creating and presenting key performance indicators and other metrics visually in applications such as Tableau

Responsibilities

  • Leads team members in all aspects of day-to-day operations including managing service delivery, training, quality assurance, and team development
  • Demonstrates expertise in operation center functions including shift scheduling, resource planning, and cross-functional collaboration
  • Demonstrates expertise in security risk impact analysis, including monitoring and analysis of events that could result in impacts on our people, property, product, or information
  • Oversees and maintains processes that support enterprise crisis management functions
  • Establishes program business goals and objectives in alignment with the Global Security Operations Center and Boeing Enterprise Security strategy and standards
  • Demonstrates outstanding communication skills with the ability to effectively convey information to leadership and team members during high stress situations
  • Provides expert technical guidance and policy oversight of various security tools and systems
  • Serves on the GSOC Change Control Board and provides program oversight and approvals as appropriate
  • Collaborates with stakeholder and business unit leadership across the enterprise
  • Provides professional development support and guidance to team members

Benefits

  • At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.
  • Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
  • The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
  • The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
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