Global Security Operations Center (GSOC) Manager

Boeing • Mesa, AZ

2d

About The Position

Global Security Operations Center (GSOC) Manager Company: The Boeing Company The Boeing Company is seeking a highly skilled and experienced Global Security Operations Center (GSOC) Manager to join our team in Mesa, Arizona. As a leader of a 24/7 team, you will be responsible for detecting, monitoring, and reporting security risks that have an impact on our people, property, product, and information. You will work independently and as a key member of the broader Boeing Enterprise Security team, providing critical information to our security partners around the clock and across the globe.

Requirements

• 3+ years of experience supervising in a 24/7 operations center environment
• 3+ years of experience administering large scale security technologies such as geographic information systems and mass notification tools
• 3+ years of experience designing and implementing policies and procedures
• 3+ years of experience preparing and presenting to executives, senior leadership, and external customers
• Ability to complete the GSOC Watch Officer training and qualification process within two months of hire
• Willing to support a 24/7 on-call environment

Nice To Haves

• Bachelor’s degree in related fields such as Intelligence, Crisis/Emergency Management, Security/Criminal Justice, International Relations, or Public Administration or equivalent work or military experience
• Experience as an administrator within the Everbridge suite of products including Visual Command Center
• Experience creating and managing analytic queries in applications such as Dataminr
• Experience creating and presenting key performance indicators and other metrics visually in applications such as Tableau

Responsibilities

• Leads team members in all aspects of day-to-day operations including managing service delivery, training, quality assurance, and team development
• Demonstrates expertise in operation center functions including shift scheduling, resource planning, and cross-functional collaboration
• Demonstrates expertise in security risk impact analysis, including monitoring and analysis of events that could result in impacts on our people, property, product, or information
• Oversees and maintains processes that support enterprise crisis management functions
• Establishes program business goals and objectives in alignment with the Global Security Operations Center and Boeing Enterprise Security strategy and standards
• Demonstrates outstanding communication skills with the ability to effectively convey information to leadership and team members during high stress situations
• Provides expert technical guidance and policy oversight of various security tools and systems
• Serves on the GSOC Change Control Board and provides program oversight and approvals as appropriate
• Collaborates with stakeholder and business unit leadership across the enterprise
• Provides professional development support and guidance to team members

Benefits

• At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.
• Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
• The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
• The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager