Global Resources Operations Associate

International Justice Mission

18h•Hybrid

About The Position

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable. We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve. For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence, we are seeking a Global Resources Operations Associate to support operational systems and processes across Global Resources, with a particular focus on Trips to the Field and the Speakers Bureau, ensuring effective coordination, communication, and end‑to‑end execution. This position is hybrid (onsite Tuesdays & Thursdays) if located in the Washington, DC area or remote for non‑local candidates. It reports to the Global Resource Operations Manager and is only available for candidates with the right to work in the US.

Requirements

Bachelor’s degree in a related field
3–5 years of experience in business operations, logistics, or a related operational role
Demonstrated ability to manage a high volume of projects and tasks simultaneously to completion
Experience working cross‑culturally and in trauma‑informed settings
Proven effectiveness collaborating on cross‑functional teams
Experience communicating with and producing materials for executive audiences
Eager commitment to IJM's Core Values: Christian, Professional and Bridge‑Building
Self-starter with strong initiative
Highly organized and attentive to detail
Strong interpersonal skills and relational maturity
Ability to navigate tense or challenging conversations with humility and collaboration
Service‑oriented mindset
Agile and adaptable in a fast‑paced environment
Adept at creative problem solving

Responsibilities

Lead effective project management across Trips to the Field and Speakers Bureau operations
Serve as a primary point of contact for backend operations management using Smartsheet, SharePoint, and other identified platforms
Coordinate operational processes, timelines, and workflows to ensure requests and engagements are executed effectively from preparation through close‑out
Partner closely with the Global Survivor Network to ensure policy alignment, consistency, and right‑sized end‑to‑end support for Survivor Speaker engagements
Ensure requesting teams meet training, hosting, and policy requirements prior to engagements
Drive schedules for itineraries, briefing calls, preparation milestones, and engagement follow‑ups
Support preparation of speaker remarks and coordination with internal stakeholders
Collaborate with Finance and other internal teams to ensure honorariums and compensation are processed when applicable
Maintain organized backend data and reporting to support operational efficiency and continuous improvement
Participation in IJM’s community of spiritual formation