Global Quality Tech Manager, Global Build Quality Program

Amazon • Dallas, TX

11h

About The Position

The Global Quality Tech Manager plays an essential role in AWS Data Center Capacity Delivery's (DCCD) Global Build Quality (GBQ) Program. This position is responsible for overseeing quality assurance and control (QAQC) processes through governance and programmatic control throughout the lifecycle of data center design, development, construction and retrofit, ensuring that all work meets AWS's high standards for quality, safety, and performance. As part of the GBQ Program, this role supports the drive toward global standardization, unified measurement frameworks, and systematic quality improvements across the Data Center Capacity Delivery ecosystem. The Global Quality Tech Manager will help address critical challenges including construction rework and commissioning delays by implementing consistent quality control mechanisms and leveraging collective learnings and best practices at scale. This position provides comprehensive quality oversight and governance from design through operations handoff, with initial focus on construction and commissioning phases and planned expansion through post-completion support periods.
About the team Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Requirements

• Bachelor's degree in Construction Management, Electrical, Mechanical, Civil Engineering, or a similar technical discipline
• Knowledge of Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint)

Nice To Haves

• Experience in project/program management, Inventory Control, Quality Assurance, or Lean Six Sigma
• Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions
• Experience creating reports, interpreting metrics and driving overall insights or analysis
• Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets
• Experience in auditing, risk management, compliance, program management, or quality management systems
• Six Sigma Green Belt, or Six Sigma Black Belt certification
• Project Management Professional (PMP) or equivalent certification
• Experience in project management in data centers or comparable critical infrastructure
• ASQ certification (Certified Quality Manager or Certified Quality Engineer).

Responsibilities

• Develop, publish, and maintain global quality assurance and control standards, policies, frameworks, and procedures that govern data center construction projects across all AWS regions.
• Establish and enforce global quality control plan templates, inspection checklists for manufacturing and on-site work, acceptance criteria, and standardized documentation requirements.
• Define global quality metrics and Key Performance Indicators (KPIs) to measure and benchmark quality performance across all regions and projects.
• Create and maintain a global quality management system (QMS) that ensures consistency and compliance across all project phases—from design through operations handoff and post-completion support periods.
• Develop standardized design review criteria focused on ease of construction, long-term maintenance, and quality assurance measures applicable to all global projects.

Benefits

• Amazon package will include sign-on payments and restricted stock units (RSUs).
• Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager