Global Product Manager

Aston Carter•New York, NY

20h•$65 - $70•Remote

About The Position

This contract role leads the global implementation of the company’s Social & Community Impact strategy and new operating model. The Global Product Manager / Project Manager will translate strategic priorities into detailed execution plans, coordinate cross-functional stakeholders across multiple regions and time zones, and ensure disciplined delivery of a complex, non-IT transformation. The position focuses on aligning existing initiatives to a unified global strategy, scaling the Benevity platform, and embedding sustainable governance, reporting, and change management practices.

Requirements

2–4 years of experience in program management or project management in a non-IT context.
Proven experience managing complex, multi-region or global projects with multiple stakeholders.
Strong program and project management skills, including planning, scheduling, risk management, and status reporting.
Demonstrated ability to translate high-level strategy into detailed workplans, milestones, and deliverables.
Experience coordinating cross-functional teams, including HR, Communications, Legal, Risk, Finance, IT, and business functions.
Strong verbal and written communication skills, with the ability to present proposals, reports, and findings clearly.
Excellent problem-solving skills and attention to detail.
Strong interpersonal skills with the ability to influence and coordinate stakeholders at different levels.
Ability to work independently and manage time effectively in a fast-paced environment.
Strong leadership skills, including the ability to provide direction and constructive feedback to team members.
Bachelor’s degree in business administration or a related field.

Nice To Haves

PMI or PMP certification preferred.
Experience with global Social & Community Impact, corporate citizenship, ESG, or similar initiatives is advantageous.
Familiarity with Benevity or similar social impact and employee engagement platforms is highly beneficial.
Experience supporting change management activities such as stakeholder mapping, readiness assessments, and adoption tracking.
Experience preparing executive-ready dashboards, presentations, and governance materials.
Ability to assess technology and resource needs and evaluate feasibility for new initiatives.
Experience reviewing or recommending contracts and cost estimates in support of program delivery.
Background in coordinating or overseeing product roll-outs or large-scale non-IT transformations.

Responsibilities

Own the end-to-end implementation plan for the global Social & Community Impact strategy and operating model.
Translate strategic priorities into clear workplans, milestones, dependencies, and timelines.
Track execution rigorously, monitoring progress and escalating risks, issues, and tradeoffs in real time.
Maintain delivery discipline in a fast-moving, multi-time-zone environment.
Support the rollout of the new global operating model, including governance structures, workflows, and reporting mechanisms.
Coordinate the alignment of existing country, regional, and business-led initiatives with the new global strategy.
Support the implementation of global policies related to volunteering, pro bono work, giving, and fundraising.
Coordinate a global cross-functional working group that includes HR, Communications, Legal, Risk, Finance, IT, and business stakeholders.
Drive meeting cadence, including scheduling, agenda setting, facilitation, decision tracking, and action item follow-up.
Ensure clarity on ownership, timelines, and dependencies across all stakeholders and workstreams.
Support the global scale and adoption of the Benevity platform by partnering with platform owners and regional administrators.
Track Benevity rollout and adoption metrics across regions and business units to identify gaps and opportunities.
Coordinate training, documentation, and enablement materials for Benevity administrators globally.
Support change management activities such as stakeholder mapping, readiness assessments, and adoption tracking.
Partner with Communications to plan, sequence, and coordinate global rollout messaging, toolkits, and FAQs.
Ensure consistent execution of the global branding and engagement campaign associated with the new Social & Community Impact strategy.
Maintain dashboards and executive-ready updates on program progress, risks, and adoption for leadership and governance forums.
Prepare and present materials for steering committees, leadership updates, and other governance meetings.
Capture documentation and decisions to support long-term sustainability of the operating model after the contract concludes.
Coordinate non-IT projects by making detailed plans to accomplish goals and directing the integration of technical and operational activities.
Present and explain proposals, reports, and findings to internal and external stakeholders as needed.
Analyze technology and resource needs, as well as market and stakeholder demand, to plan and assess project feasibility.
Confer with management, production, and marketing or communications staff to discuss project specifications and procedures.
Review and recommend or approve contracts and cost estimates related to program activities where appropriate.
Direct, review, and approve product or program design changes within the scope of the Social & Community Impact portfolio.
Consult or negotiate with stakeholders to prepare clear project specifications and expectations.