Global Process Owner

TATA Consulting Services•Irvine, CA

49d•$56,000 - $75,000

About The Position

Process Strategy and Design: Defining the overall vision and strategy for the process, ensuring it aligns with the company's strategic objectives. Designing and documenting the process flow, including standard operating procedures (SOPs). Identifying process improvement opportunities and leading initiatives to optimize the process. Performance Management: Establishing key performance indicators (KPIs) to measure process effectiveness and efficiency. Monitoring process performance against KPIs and identifying areas for improvement. Analyzing data to identify trends and root causes of process issues. Stakeholder Management: Engaging with cross-functional stakeholders across different regions and business units to ensure process alignment and buy-in. Communicating process changes and updates to relevant stakeholders. Addressing concerns and resolving conflicts related to process execution. Change Management: Leading process improvement initiatives and managing change effectively across the organization. Developing training materials and providing training to process users on new procedures. Compliance and Governance: Ensuring the process adheres to all relevant regulations and internal compliance standards. Implementing robust controls and risk mitigation strategies within the process. Continuous Improvement: Fostering a culture of continuous improvement within the process team. Utilizing methodologies like Lean or Six Sigma to identify and implement process improvements Collaboration with IT: Working with IT teams to ensure the process is supported by appropriate systems and technology. Identifying opportunities for process automation and system enhancements.

Requirements

Strong analytical skills and ability to interpret data
Excellent communication and stakeholder management skills
Leadership and change management expertise
Understanding of business processes and process improvement methodologies
Cross-cultural awareness and ability to operate in a global environment

Responsibilities

Defining the overall vision and strategy for the process, ensuring it aligns with the company's strategic objectives.
Designing and documenting the process flow, including standard operating procedures (SOPs).
Identifying process improvement opportunities and leading initiatives to optimize the process.
Establishing key performance indicators (KPIs) to measure process effectiveness and efficiency.
Monitoring process performance against KPIs and identifying areas for improvement.
Analyzing data to identify trends and root causes of process issues.
Engaging with cross-functional stakeholders across different regions and business units to ensure process alignment and buy-in.
Communicating process changes and updates to relevant stakeholders.
Addressing concerns and resolving conflicts related to process execution.
Leading process improvement initiatives and managing change effectively across the organization.
Developing training materials and providing training to process users on new procedures.
Ensuring the process adheres to all relevant regulations and internal compliance standards.
Implementing robust controls and risk mitigation strategies within the process.
Fostering a culture of continuous improvement within the process team.
Utilizing methodologies like Lean or Six Sigma to identify and implement process improvements
Working with IT teams to ensure the process is supported by appropriate systems and technology.
Identifying opportunities for process automation and system enhancements.