Senior Manager, Global Process Owner

Fidelity Investments • Smithfield, RI

3d • Hybrid

About The Position

As the Senior Manager, Global Process Owner within the Accounting Central team, you will help lead the review and transformation of complex, decentralized enterprise processes that impact Corporate Accounting. This role is pivotal in driving operational excellence through end-to-end process review, standardization, simplification, and optimization. You will collaborate across Corporate Accounting, our business partners, and Corporate Services Technology to align stakeholders, shape strategy, and implement policy and technology-driven solutions that reduce system complexity and enhance process efficiency and performance. Key focus areas include strategic initiatives, modernization efforts, and high-impact operational reviews. This role reports to the Director, Accounting and supports the newly established Global Process Owner (GPO) function, which is central to Corporate Accounting’s strategy to improve operational efficiency and accountability within accounting and with cross functional business partners.

Requirements

• Bachelor’s degree in accounting or finance or equivalent experience required, CPA a plus.
• 5+ years of experience in financial services leading enterprise process design and improvement initiatives across functional and organizational boundaries.
• Controls experience a plus.
• 5+ years of experience at Fidelity with exposure to multiple business units preferred.
• Proven ability to influence and engage stakeholders at all levels.
• Strong strategic thinking, analytical, problem solving, and change management skills.
• Exceptional communication, relationship-building, and presentation capabilities.
• Demonstrated success in driving change and delivering measurable outcomes.
• Experience building process maps to document end-to-end processes.
• Deep understanding of business operations and service delivery models.

Responsibilities

• Assist the Director in leading comprehensive reviews of end-to-end processes to identify inefficiencies, pain points, and opportunities for improvement.
• Partner with cross-functional stakeholders to design and implement standardized, scalable, and technology-enabled processes.
• Define and document clear roles, responsibilities, and ownership across the process lifecycle.
• Establish process objectives, performance standards, and control frameworks.
• Execute ongoing process monitoring, reporting, and continuous improvement.
• Foster transparency and collaboration across organizational boundaries to drive change and build consensus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees