Global Operations Manager, Anytime Fitness

Purpose Brands, LLC•Woodbury, MN

7d•Hybrid

About The Position

Purpose Brands, the parent company of Orangetheory, Anytime Fitness, Waxing the City, The Bar Method, and Basecamp Fitness, is seeking a Global Operations Manager to join its Anytime Fitness Corporate Team. This is a great position for someone who is looking to expand their career, and join a company with a fun, fast-paced and inspirational culture. As the Global Operations Manager, within our Implementation Team, you will manage and execute the launch of our Anytime Fitness (AF) products and services within international markets. This position requires a results-oriented and customer-focused individual with strong project management experience and excellent communication skills. This person will work closely with cross-functional partners and global stakeholders to implement initiatives that impact franchisee business performance such as AUV/SSS and results in brand standardization.

Requirements

Maintain strong organizational skills with the ability to be flexible and adaptable.
Manage multiple tasks and deadlines in a fast-paced environment.
Effective verbal and nonverbal communication skills foster clarity, collaboration, and strong relationships.
Ability to partner, collaborate and influence stakeholders at all levels in the organization.
Strong critical thinking to analyze information and make recommendations.
Adapt and learn new concepts and technologies quickly.
A bachelor’s degree in business administration, International Business, Communications, or related field.
3+ years of proven excellence in business operations – experience in service organizations and franchising strongly preferred.
Project management experience and/or cross-functional operations experience.
Strong cultural awareness and sensitivity are critical for navigating diverse international markets.
Experience working with teams and clients from diverse cultural backgrounds is highly valuable.
Strong business acumen and keen understanding of customer behaviors and preferences globally.
MS Office proficiency, including PowerPoint, Excel, Word.
Ability to travel both domestically and internationally when applicable to initiatives and/or professional development.
Must be able to obtain and maintain a valid passport and obtain required visas for travel to existing and new markets.

Nice To Haves

Anytime Fitness club experience is strongly preferred.

Responsibilities

Support International Implementation team to roll out initiatives that support brand priorities and goals.
Provide project management support to ensure a rollout that reflects the AF brand experience yet works within country operational specifications.
Proactively identify and address challenges and risks related to rollouts and develop change management plans, as necessary.
Work with AF Global teams to maintain current system documentation, including detailed user guides, diagrams, and presentations related to business initiatives.
Partner with the AF Global teams to leverage data and financials to influence scalable business decisions and improve new implementation processes in support of business initiatives.
Partner with the AF Global teams to support clear and concise Master Franchise communications, education, and field support relating to new launches and updates to existing programs or services.
Conduct post-implementation reviews with all stakeholders to capture lessons learned and identify opportunities to enhance processes and methodologies for ongoing support and improvement to scalability.
Promote system-wide uniformity, adoption, and adaptation of brand programs, operational standards, and procedures and implement scaled programs to monitor club performance against standards.
Support International customer events such as Master Conferences and/or Summits.