Global Marketing Resource Program Manager

Fisher Investments • Plano, TX

1d • Onsite

About The Position

This Global Marketing Resource Program Manager works in the office and is responsible for the forecasting, allocation and management of creative resources to support Global Marketing, reporting to the Associate Vice President, Global Marketing Services.
The Opportunity:
Our in‑house creative agency is looking for a Resource Program Manager to orchestrate the flow of work, talent, and time across a fast‑moving multidisciplinary team. This role sits at the center of creative operations — ensuring the right people are assigned to the right projects at the right time, while maintaining visibility into capacity, forecasting, and workflow.
You'll partner closely with creative leads, project managers, and cross‑functional stakeholders to keep the agency running efficiently. If you thrive in a dynamic environment, solving complex resourcing puzzles, and enjoy supporting creative teams so they can do their best work, this role is for you.

Requirements

• Bachelor's Degree or equivalent combination of education and experience required
• Minimum of 3 years of resource management, program management, or creative operations experience, ideally within a creative agency or marketing department
• Strong understanding of creative workflows across design, copy, and production
• Proficiency with resourcing tools and working with data to inform recommendations and decisions
• Excellent verbal and written communication skills
• Advanced analytical skills and a high level of attention to detail
• Ability to adapt to changes in a fast paced, team environment
• Elicit cooperation from several sources, including senior management and internal clients
• Proficient in project management software, e.g. JIRA, with experience tracking resources

Responsibilities

• Manage day-to-day resourcing across design, copy, and project management teams.
• Responsible for forecasting project needs and workload by collaborating with Marketing teams.
• Maintain short- and long-term visibility into team bandwidth, upcoming needs, and potential gaps.
• Assess project needs and assign the right team members to specific projects based on their skills, experience, and availability
• Build and maintain dashboards, reports and resourcing documentation to support operational decision-making
• Work with management to manage workload and availability of resources
• Lead the onboarding of contractors or vendors to fill resource gaps and meet project demands
• Oversee the streamlining processes and improve workflow efficiency to maximize team productivity
• Oversee the tools and systems used for resource planning
• Collaborate closely with project management and creative leads to ensure resource needs are met, and projects are delivered successfully

Benefits

• 100% paid medical, dental and vision premiums for you and your qualifying dependents
• A 50% 401(k) match, up to the IRS maximum
• 20 days of PTO, plus 10 paid holidays
• Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees