Global head of sustainability data advisory

Watershed • New York City, NY

10d • Hybrid

About The Position

Watershed is on a mission to drive meaningful climate action, and our Sustainability Advisory & Services organization plays a key role in enabling our customers to advance their sustainability programs. The Services organization includes four global teams that offer professional services to Watershed’s customers, including advisory on measurement, reporting, target-setting, and decarbonization. Together, these teams help Watershed’s customers to adopt, utilize, and extract value from the Watershed platform. As our Global Head of Sustainability Data Advisory , you’ll lead the team that advises Watershed’s customers on how to complete rigorous and actionable measurements in Watershed’s platform. This includes scoping measurements, supporting emissions verifications, and providing specialized advisory to help customers optimize their data and methodologies. As a trusted advisor to some of the world’s largest and most influential companies , including Walmart, BlackRock, and Fedex, the Sustainability Data Advisory team helps customers set the foundation needed to reach their sustainability goals and achieve real reductions. In this role, you will lead a globally distributed team of >30 full time employees including four managers. You will set the team’s strategy, drive operational excellence, develop talented team members, and build the systems and culture to help the team achieve new levels of impact in our next phase of growth. This role is based in New York (preferred) or San Francisco , with regular travel (up to 15%) to our global offices.

Requirements

• You bring 10+ years of demonstrated success leading professional services teams, either in a consulting environment or within B2B SaaS
• You bring expertise in carbon accounting and sustainability-related topics , built through direct experience in the field.
• You’ve managed both ICs and managers , and you’re energized by coaching, hiring, and developing high-performing teams.
• You are customer-obsessed . You know how to set a high bar for quality customer delivery and help your teams to reach that bar.
• You're a strong operator with a bias toward data-driven decision-making, structured problem-solving, and building repeatable systems in high-growth environments.
• You have experience leveraging AI to drive efficiency and customer impact.
• You’re an exceptional written and verbal communicator , able to clearly articulate a vision, inspire confidence within your team, and influence cross-functional peers.
• You love working cross-functionally to improve alignment and unlock results.
• You’ll thrive in a high-growth, fast-paced environment ; you bring an ownership mentality, intellectual curiosity, and a bias to action in everything that you do.
• Must be willing to work from an office 4 days per week (except for remote roles)

Responsibilities

• Lead and scale a high-performing team . You’ll coach and develop a talented team of managers, while also driving strong frontline execution.
• Drive business impact. You’ll ensure the team delivers top-quality advisory and services to Watershed’s customers, bringing technical depth and business value to every interaction.
• Drive operational excellence. You’ll design, implement, and optimize the team’s operations to improve quality, efficiency, and scalability. You’ll shape future organizational plans by assessing factors such as role specialization and geographic distribution.
• Shape Services strategy. You’ll own the strategy for the Sustainability Data Advisory team, and you’ll partner with the Head of Sustainability Advisory & Services, as well as other leaders, to shape our overall strategy for the Services business at Watershed.
• Foster deep cross-functional collaboration . You’ll work closely with Customer Success, Support, Product, and Methodology leadership to align strategies and execution.
• Embody and champion Watershed’s operating principles . You’ll lead by example, setting the tone for a high-performance, customer-obsessed, and mission-driven team.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed