Global Head of Revenue Operations & Enablement

Retool•New York, NY

141d

About The Position

WHAT YOU’LL DO Own day-to-day Revenue Operations and Sales Enablement execution, supporting GTM teams across AMER & EMEA Partner closely with Sales, Marketing, TCX, and Strategic Finance to keep GTM planning, execution, and reporting running smoothly Build and maintain GTM planning processes including capacity planning, territory design, quota setting, and coverage models Design, deliver, and continuously improve enablement programs including onboarding, product training, sales methodologies, and role readiness Create and maintain enablement content such as playbooks, competitive insights, product materials, and deal guidance Own and optimize the GTM tech stack (CRM, enablement tools, forecasting, reporting), ensuring clean data, strong adoption, and reliable outputs Translate data into clear insights that help GTM leaders make better day-to-day and quarterly decisions Identify friction across the customer lifecycle and partner with stakeholders to design practical solutions WHO YOU’LL WORK WITH Report to the SVP, International Sales, with close day-to-day partnership across Sales, Marketing, TCX, and Strategic Finance Collaborate regularly with frontline sales leaders, managers, and individual contributors to understand what’s working and what’s broken Manage and develop a team of RevOps and Enablement practitioners, while remaining directly involved in execution IN THIS ROLE, YOU WILL Run the GTM operating cadence, including forecasting, pipeline reviews, and performance reporting Build dashboards, models, and analysis that GTM leaders actually use Support sellers and managers with practical tools, training, and insights that improve ramp time and productivity Measure the effectiveness of enablement programs and iterate based on performance data and feedback from the field Ensure consistent processes and data across regions without over-engineering Balance longer-term improvements with the reality of quarterly execution pressures

Requirements

10+ years of experience in Revenue Operations, Sales Operations, and/or Sales Enablement within B2B SaaS
4+ years leading teams, with a strong preference for player-coach experience
Hands-on experience owning GTM systems, processes, and reporting (CRM, forecasting, enablement tools, analytics)
Strong analytical and technical skills; comfortable building models, dashboards, and workflows yourself
Experience designing and delivering enablement programs that impact ramp, productivity, and deal execution
Ability to work cross-functionally, earn trust, and drive progress without excessive process or ceremony
Bias toward action, pragmatism, and continuous improvement

Responsibilities

Own day-to-day Revenue Operations and Sales Enablement execution, supporting GTM teams across AMER & EMEA
Partner closely with Sales, Marketing, TCX, and Strategic Finance to keep GTM planning, execution, and reporting running smoothly
Build and maintain GTM planning processes including capacity planning, territory design, quota setting, and coverage models
Design, deliver, and continuously improve enablement programs including onboarding, product training, sales methodologies, and role readiness
Create and maintain enablement content such as playbooks, competitive insights, product materials, and deal guidance
Own and optimize the GTM tech stack (CRM, enablement tools, forecasting, reporting), ensuring clean data, strong adoption, and reliable outputs
Translate data into clear insights that help GTM leaders make better day-to-day and quarterly decisions
Identify friction across the customer lifecycle and partner with stakeholders to design practical solutions
Run the GTM operating cadence, including forecasting, pipeline reviews, and performance reporting
Build dashboards, models, and analysis that GTM leaders actually use
Support sellers and managers with practical tools, training, and insights that improve ramp time and productivity
Measure the effectiveness of enablement programs and iterate based on performance data and feedback from the field
Ensure consistent processes and data across regions without over-engineering
Balance longer-term improvements with the reality of quarterly execution pressures