Global Head of Commercial - Chromatography

Merck • Bedford, MA

4d

About The Position

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. Your Role: You will build and lead a global commercial team focused on driving sales and support for our chromatography product portfolio. Your strategic insight and technical expertise will be critical in collaborating with commercial partners and achieving ambitious sales targets. You will work closely with marketing and commercial colleagues to plan and execute regional initiatives, ensuring our solutions remain at the forefront of the industry. By staying on top of market trends and competition, you will identify opportunities to expand market share and grow the business. You will motivate your team to pursue new business, particularly in pre-sales projects, and represent our expertise to customers through high-level networking. Coordinating with sales teams, you will manage complex customer opportunities from prospecting to closure. You will ensure best-in-class application support is delivered on-site by a team of specialists. Customer and commercial feedback will be brought back to leadership to drive continuous improvement. You will play a key role in successful product launches and marketing programs, maintaining technical excellence and contributing to ongoing upskilling initiatives. Building relationships with industry leaders and decision makers, you will strengthen our market presence and reputation in Pharma/Biotech.

Requirements

• Bachelor’s degree in Life Sciences, Biotechnology, Chemical Engineering, or a related field; Master’s or PhD preferred
• Minimum 10 years of technical experience in the life science industry
• Expertise in Chromatography, sales strategy, and data analysis
• At least 5 years of people management experience, ideally in a global context
• Fluent in English; additional local language skills are an advantage

Nice To Haves

• Deep understanding of biopharmaceutical production modalities and sales cycles
• Proven track record in managing complex projects with multiple stakeholders
• Strong customer focus, digital agility, and proactive approach

Responsibilities

• Build, lead and develop the global commercial team for chromatography products
• Drive sales growth and achieve set targets across international markets
• Coordinate with marketing and commercial teams to execute regional action plans
• Identify strategic opportunities based on market and competitor analysis
• Collaborate with Stakeholders to develop the long-term roadmap for Chromatography
• Motivate and guide the team in pursuing new business and pre-sales opportunities
• Present technical expertise and solutions to customers through direct and virtual engagements
• Oversee prioritization and execution of customer projects to ensure team efficiency
• Ensure high-level consultancy and on-site application support via product specialists
• Gather and communicate customer feedback to internal stakeholders for improvement
• Support product launches and contribute to marketing and training programs

Benefits

• We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

What This Job Offers

• Job Type: Full-time
• Career Level: Executive