Global Head of Commercial - Chromatography

The businesses of Merck KGaA, Darmstadt, GermanyBedford, MA
15d

About The Position

You will build and lead a global commercial team focused on driving sales and support for our chromatography product portfolio. Your strategic insight and technical expertise will be critical in collaborating with commercial partners and achieving ambitious sales targets. You will work closely with marketing and commercial colleagues to plan and execute regional initiatives, ensuring our solutions remain at the forefront of the industry. By staying on top of market trends and competition, you will identify opportunities to expand market share and grow the business. You will motivate your team to pursue new business, particularly in pre-sales projects, and represent our expertise to customers through high-level networking. Coordinating with sales teams, you will manage complex customer opportunities from prospecting to closure. You will ensure best-in-class application support is delivered on-site by a team of specialists. Customer and commercial feedback will be brought back to leadership to drive continuous improvement. You will play a key role in successful product launches and marketing programs, maintaining technical excellence and contributing to ongoing upskilling initiatives. Building relationships with industry leaders and decision makers, you will strengthen our market presence and reputation in Pharma/Biotech.

Requirements

  • Bachelor’s degree in Life Sciences, Biotechnology, Chemical Engineering, or a related field; Master’s or PhD preferred
  • Minimum 10 years of technical experience in the life science industry
  • Expertise in Chromatography, sales strategy, and data analysis
  • At least 5 years of people management experience, ideally in a global context

Nice To Haves

  • Deep understanding of biopharmaceutical production modalities and sales cycles
  • Proven track record in managing complex projects with multiple stakeholders
  • Strong customer focus, digital agility, and proactive approach
  • Fluent in English; additional local language skills are an advantage

Responsibilities

  • Build, lead and develop the global commercial team for chromatography products
  • Drive sales growth and achieve set targets across international markets
  • Coordinate with marketing and commercial teams to execute regional action plans
  • Identify strategic opportunities based on market and competitor analysis
  • Collaborate with Stakeholders to develop the long-term roadmap for Chromatography
  • Motivate and guide the team in pursuing new business and pre-sales opportunities
  • Present technical expertise and solutions to customers through direct and virtual engagements
  • Oversee prioritization and execution of customer projects to ensure team efficiency
  • Ensure high-level consultancy and on-site application support via product specialists
  • Gather and communicate customer feedback to internal stakeholders for improvement
  • Support product launches and contribute to marketing and training programs
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