Global Deal Desk Manager
About The Position
The Global Deal Desk Manager is the key strategic partner between Sales, FP&A, Product, and Legal, acting as mission control for our most complex, strategic customer deals, as well as providing key leadership on emergent pricing and packaging. This role will provide responsive, proactive advisory to the Sales organization, ensuring deals are structured for customer success, while adhering to company objectives, margins, regulatory compliance and corporate policies. This role is a key driver of scale for our Pricing and Packaging, Proposals, and Services organizations, overseeing the development and execution of optimized, repeatable deal playbooks. This is a full-time, hybrid role which will require you to work from our San Francisco or Washington D.C. office 3 days per week.
Requirements
- 6+ years of direct Deal Desk experience, more desired
- Expert in revenue recognition (ASC 606) and common SaaS metrics
- High proficiency in Salesforce and CPQ
- Track record of deal structuring and pricing analysis
- Experience with contract management
- Expert stakeholder management and communication skills
- Expert collaborator and negotiator
- Experience challenging and influencing an Executive audience
- Industry AI trends in Deal Desk Management
Nice To Haves
- 8+ years in Deal Desk functions, or advanced negotiation experience
- Solid FP&A background
- Experience launching a Deal Desk
- Experience in government contracting or large Prime contracting motions
- Experience with both SaaS and hardware sales
Responsibilities
- Leadership: Serve as a strategic advisor through management of a multi-sector, multi-industry, global Deal Desk function
- Deal Structure: Architect standard deal structures for emerging capabilities, in close partnership with Product, Engineering, and FP&A teams
- Optimization: Optimize nonstandard sales for ASC 606 compliance
- Simplicity: Analyze deal trends; provide recommendations on pricing, packaging, and business rules through a continuous improvement cycle
- Consistency: Develop and standardize business rules
- Velocity: Drive formal, fast-paced Deal Committees for large, complex deal reviews, within tight time frames, for emergent needs
- Strategic Partner: Facilitate the launch of new pricing rollouts, with a key role in customer migrations
- Automation: Integrate seamless nonstandard content development across Proposals, as well as simplify deliverable forecasts for Finance and Accounting
Benefits
- Comprehensive Medical, Dental, and Vision plans
- Health Savings Account (HSA) with a company contribution
- Generous Paid Time Off in addition to holidays and company-wide days off
- 16 Weeks of Paid Parental Leave
- Wellness Program and Employee Assistance Program (EAP)
- Home Office Reimbursement
- Monthly Phone and Internet Reimbursement
- Tuition Reimbursement and access to LinkedIn Learning
- Equity
- Commuter Benefits (if local to an office)
- Volunteering Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
251-500 employees
