Global Data Coordinator (Hybrid)

RR Donnelley & Sons•New York, NY

40d•$25 - $36•Hybrid

About The Position

RR Donnelley is adding a Global Data Coordinator to their team! This is a Hybrid role requiring 3 days in office, 2 days remote. The Global Data Coordinator is part of the operations and special projects team. In this role, you will support our client primarily through adherence to approved data procedures and the accurate review of outputted results. This position is responsible for, among other projects, the disposition process of the client's archived physical documents, reviewing and validating data integrity and ensuring the accuracy of our client's inventory. This position operations under minimal supervision.

Requirements

High school diploma or equivalent required; Bachelor's degree or equivalent work experience preferred
Legal records services, record-keeping, records management experience in a virtual, digital, or electronic records environment preferred
Experience with records software programs for legal records services, records management, information governance, matter mobility and governance
Advanced skill in the use of MS Office software (Word, Excel)
Knowledge of a legal timekeeping or job tracking system is preferred
Ability to work in a fast-paced, team environment, working both independently and collaboratively
Ability to prioritize work, balance projects and meet deadlines in a timely manner
Strong attention to detail with good organizational skills and emphasis on accuracy and quality, even with high volume of repetitive tasks
Ability to handle sensitive and/or confidential documents and information
Ability to make independent decisions that conform to business needs and policy
Ability to troubleshoot more complex or advanced tasks, equipment, or software concerns on own; understands when to escalate a problem to a supervisory level
Excellent verbal and written communication skills, including professional telephone and email etiquette in the face of immediate deadlines and pressure
Must be self-motivated with positive can-do attitude
Proven customer service skills are required to create, maintain and enhance customer relationships
Must be able to interact effectively with multi-functional and diverse backgrounds
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with the highest level of attention to detail
Analyze reports and develop pathways to turn them into actionable insights
Ability to interact professionally with management, clients and vendors
Excellent presentation skills including managing productive meetings
Ability to work full time

Nice To Haves

Previous experience in document/records management department is a Plus

Responsibilities

Full department backup and knowledge base of data operations
Support operational and special project data reporting and technology needs e.g. test cases creations, report findings/discrepancies
Support user acceptance testing of technology
Generate and analyze reporting for clients and internal procedural requirements
Interpret data, analyze results using statistical techniques and provide ongoing reports
Compare data from multiple sites, target (and possibly offer resolution of) inconsistencies
Interpret data, analyze results and provide ongoing reports
Provide feedback of workflow including recommendations for increased efficiency
Ability to review current procedures and update as processes evolve
Respond directly to internal clients with reporting and information to questions as directed
Complete projects by agreed upon deadlines

Benefits

RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

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