Global Crisis Management Exercise Lead

Citi • Charlotte, NC

9d

About The Position

Engage with CSIS's Intelligence and security functions, Enterprise Resiliency and business leaders as threats emerge to develop planning scenarios and exercises. Plan, develop, facilitate, and conduct comprehensive Crisis Management exercises to validate organization response and recovery capabilities Design and lead regional and global Crisis Management exercises, both specific threat based and cyclical. This includes engaging regional, and global stakeholders in a collaborative planning process Lead the After Action Report process for regional, and global exercises. This includes drafting and vetting the initial draft and working with multiple stakeholders to validate exercise recommendations and related post-exercise improvements Oversee the local cyclical exercise program including the After Action requirements. Review post-exercise actions and evaluate performance and processes to determine how well the Crisis Management program performed. Update best practices, guidance methodology of the response plans as needed This role requires proven experience in crisis management exercising.

Requirements

• 10 years of experience, with demonstrable involvement in crisis management exercising, preferably in the financial services sector
• Ability to bring compassion in leadership to crisis management
• Experience of best practices of in-crisis communications and experience of enterprise level Crisis Management exercising and education programs
• Self-starter and resourceful individual, with experience operating in fast paced and dynamic operational settings
• Experience of working with virtual global teams within a matrix organization
• Able to manage multiple projects and deliverables as well as changing priorities concurrently
• Possess strong interpersonal skills and display an ability to effectively communicate with people at all levels in the organization
• Exceptional analytical skills to define develop and manage multiple processes
• Effective planning and execution abilities
• Bachelors degree, or equivalent experience

Nice To Haves

• Industry recognized professional training/exercise certifications in crisis management and/or contingency planning would be an advantage

Responsibilities

• Engage with CSIS's Intelligence and security functions, Enterprise Resiliency and business leaders as threats emerge to develop planning scenarios and exercises.
• Plan, develop, facilitate, and conduct comprehensive Crisis Management exercises to validate organization response and recovery capabilities
• Design and lead regional and global Crisis Management exercises, both specific threat based and cyclical. This includes engaging regional, and global stakeholders in a collaborative planning process
• Lead the After Action Report process for regional, and global exercises. This includes drafting and vetting the initial draft and working with multiple stakeholders to validate exercise recommendations and related post-exercise improvements
• Oversee the local cyclical exercise program including the After Action requirements.
• Review post-exercise actions and evaluate performance and processes to determine how well the Crisis Management program performed.
• Update best practices, guidance methodology of the response plans as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level