Global Commercial Education Developer

10x Genomics

7h•Remote

About The Position

The Global Commercial Education Content Developer role directly supports the Global Commercial Education team through the development of blended education resources that integrate product, technical, and business acumen focused education. This position will work cooperatively with Regional commercial teams, Global and Regional Marketing, Technical teams, R&D, as well as other internal partners to develop training solutions that directly support the business goals and strategies of 10 Genomics. This role involves creating effective instructional strategies and assessments, as well as implementing and evaluating educational programs. The content developer must have the ability to formulate appropriate and effective training solutions, manage multiple projects, and work effectively with all levels of the 10X Genomics organization.

Requirements

Bachelor’s degree or equivalent
Minimum of 8 years of education training experience
Advanced knowledge of eLearning authoring tools
Proof of digital portfolio
Advanced knowledge in project management (Plan writing, Gantt, Workstreams)
Confident liaising with various global & regional partners with the ability to build strong working relationships
Demonstrated proficiency of multimedia interactive and publication design authoring software.
Detail oriented while maintaining project scope
Have a creative mind set, use engaging techniques to create training content
Willing to expand instructional design skills and knowledge
Strong technical proficiency with MS office applications (Excel, Word, PowerPoint, publishing, Google Workspace, SharePoint)
Certified multimedia authoring software (minimum storyline 360, Peek, Rise 360, Studio 360, replay 360, strongly prefer: google slides, preso, review, iSpring)
eLearning technical standards (Scorm, TinCan, xAPI)
CRM Systems Technical Training development (Specifically Salesforce, Salesforce Lightning, etc.)
Advanced knowledge with Survey Development Software programs and writing
Advanced knowledge of video editing programs
Experience with virtual- web Based training software
Strong technical proficiency with Microsoft Office (Excel, Word, PowerPoint, Publisher), Google Workspace, SharePoint, and survey development tools
Skilled in multimedia and eLearning content development, including certified expertise in tools like Storyline 360, Peek, Rise 360, Studio 360, Replay 360, and preferred experience with Google Slides, Preso, Review, and iSpring
Knowledge of eLearning technical standards such as SCORM, TinCan, and xAPI
Experienced in virtual training delivery and development of technical training for CRM systems, particularly Salesforce and Salesforce Lightning
Advanced video editing skills to support high-quality learning content creation

Nice To Haves

Genomics Experience
Experience with product launch training development
Content digitization – online course formatting (MOOCS, blended, synchronous, SPOCS)
Scenario and decision-making simulation development
Advanced graphic design software capabilities (adobe InDesign, Adobe illustrator, Canva)
Advanced Photo Editing Software capabilities (Adobe Photoshop, Corel Graphics Suite, Paintshop Pro)
Experience in medical writing and citation processes (MLA, AMA, APA)
LMS integration experience (SSO, API, HRIS, QMS, TRMS)
Experience with development for Leadership and Management Programs

Responsibilities

Project Management: Develop, organize, and produce training content within timelines and established budgets
Review Process: Route all required content through the approved review process before wrapping content for delivery to end users
Curriculum Design and Development: Creating comprehensive curriculum materials, including multiple modalities of learning, assessments, and instructional resources.
Collaboration: Work with educators, subject matter experts, and other stakeholders to ensure curriculum alignment and effectiveness.
Assessment of Needs: Identifying the learning needs of learners and developing curriculum to address those needs.
Implementation and Evaluation: Implement and evaluate curriculum programs to ensure their effectiveness and relevance.
Instructional Strategies: Developing and implementing effective instructional strategies and techniques to enhance learning
Technology Integration: Incorporating educational technology into the curriculum to enhance learning experiences
Data Analysis: Analyzing learner data and other relevant information to inform curriculum development and improvement.
Curriculum Revision: Continuously reviewing and revising curriculum materials based on feedback and emerging trends