Global Channel Services Program Manager

Rockwell Automation • Milwaukee, WI

2d • Hybrid

About The Position

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description The Channel Services Program Manager will lead the strategy and execution of our Distributor Delivery roadmap. This role requires commercial acumen, responsiveness, collaboration, and experience in distribution and sales. You will work closely with Sales, our Distributor partners, and the LCS Portfolio and Delivery teams to design and implement service solutions that strengthen our distribution channel. Customer expectations continue to evolve. Customers expect to work with their suppliers when they want, where they want, and how they want. The Authorized Service Provider (ASP) Program encompasses distributor-delivered services that enable distributors to provide a best-in-class customer experience. You will report to the Market Access Strategy Manager based in Milwaukee, WI.

Requirements

• Bachelor's Degree in Relevant Field
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Nice To Haves

• Bachelor's degree in Business, Marketing, Supply Chain, or related field; MBA or advanced degree preferred.
• Typically requires 5 years in channel management, distribution, or sales within an industrial or technology environment.
• Proven track record of developing and executing global programs or frameworks.
• Strong commercial acumen and ability to drive revenue growth through partners.
• Demonstrated experience leading competitive analysis and market positioning
• Ability to travel up to 25%

Responsibilities

• Develop and implement a global framework for partner delivery and partner focus on Services by collaborating with Portfolio leadership and regional sales and delivery teams.
• Partner with Portfolio and regional leadership to define and execute strategies that enable consistent partner delivery across regions.
• Drive alignment between global Services objectives and regional execution plans to ensure scalability and effectiveness.
• Build enablement programs for Customer Success and partner organizations to strengthen service delivery capabilities.
• Support implementation of partner-focused services sales enablement and growth plans.
• Collaborate with Regional Business Leads and Portfolio teams to deliver enablement and execution through the channel.
• Lead initiatives to grow Lifecycle Services globally, including transactional services (Remanufacture, Exchange, Repair, Field Services, Training) and ARR offerings (ISA, PMA, TC, etc.).
• Collaborate with Sales Enablement, Marketing, Sales Operations, Customer Care, Services Delivery, and Customer Success to accelerate partner-driven growth.
• Enable regions and partners to execute commercial programs and deliver above-plan growth.
• Support and drive implementation of major LifecycleIQ Services initiatives globally.

Benefits

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees