Global Billing Manager

Pomeroy

About The Position

The Billing Manager is responsible for overseeing the end-to-end billing operations, ensuring accuracy, compliance, and timely invoicing. This role requires expertise in managing billing processes through ServiceNow and Oracle Fusion, driving automation, and improving operational efficiency.

Requirements

Bachelor’s degree in finance, Accounting, Business Administration, or related field.
5+ years of experience in billing operations, with at least 2 years managing a team.
Hands-on experience with ServiceNow for workflow and ticket management.
Strong proficiency in Oracle Fusion ERP, particularly in billing and revenue modules.
Excellent analytical, problem-solving, and organizational skills.
Strong communication and leadership abilities.

Nice To Haves

Experience in automation and digital transformation initiatives.
Process improvement and Standard Operating Procedures
Knowledge of GAAP and revenue recognition principles.

Responsibilities

Lead and manage the billing team to ensure accurate and timely invoices for all clients.
Oversee billing workflows and ticket management using ServiceNow.
Manage and configure billing processes within Oracle Fusion ERP, including Accounts Receivable, Projects, and Contract Management modules.
Monitor and reconcile billing data to ensure compliance with company policies and regulatory requirements.
Develop and implement process improvements to enhance billing accuracy and reduce cycle time.
Document and maintain SOP for all billing processes
Maintain billing schedules
Collaborate with Finance, Sales, and Operations teams to resolve billing discrepancies and customer inquiries.
Generate and analyze billing reports to provide insights into decision-making.
Ensure adherence to SOX controls and audit requirements.
Oversee weekly Mitsubishi funding activities.
Ensure revenue is accrued and billing timely
Oversee quarterly and annual audits.
Oversee timely upload of product and service invoices to various client portals
Responsible for communicating proactively and professionally with Internal/External clients