ATE – Glass Technician

Crash Champions•Twinsburg, OH

12d•$20 - $35

About The Position

Champions Do More At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us to ensure that the repairs they have completed are safe and that the vehicle will operate as the manufacturer had intended. ATE was founded in 2019 to provide technological and electrical repair expertise in the collision industry that struggles to stay current with the rapidly changing technology in vehicles. We employ technicians across the country. Our growth will continue as we add team members that strive to be the best, commit to taking care of our customers, and continue to train so that they can accomplish team goals and obtain career advancement opportunities. Position Summary: The ATE – Auto Glass Technician is a full-time position that owns day-to-day service operations and must build a good rapport with customers to establish open lines of communication. The position is responsible for repair, replacement, and installation of all vehicle glass. Position includes critical thinking/troubleshooting, ADAS calibrations for all makes/models, and a high sense of urgency to correlate with a high pace work environment.

Requirements

3 + years of automotive glass experience
Strong technological skills, including but not limited to: Outlook, Teams, Word, etc.
Exceptional communication skills, both verbal and written
Continuous learner seeking to develop new skills and expand knowledge for maximum career progression
Must be able to remain productive, with a great sense of urgency
Must be able to stand for long periods of time in automotive shop environments
Energetic, high sense of urgency, motivated to produce, passion for the industry, and positive representation of the ATE brand
Ability to: Read and understand factory and non-factory service information
Program vehicles with factory or non-factory software
Diagnose, correct, and verify all customer vehicle concerns
Explain and properly communicate diagnosis both verbally and written formats
A safe driving record and a valid Driver’s License required
Ability to lift and carry up to 50 lbs.

Nice To Haves

Omega Glass system experience preferred

Responsibilities

Inspecting the condition of windshields and other auto glass to provide estimates of repair
Performing repairs on auto glass, including cutting away damaged areas and applying adhesives to hold new pieces in place
Communicating with insurance companies to obtain authorization for repairs and filing claims on their behalf
Measuring glass pieces to ensure they are cut to the right size and shape
Installing new windshields and other glass panels in vehicles, using tools such as a orange bat or extractor.
Applying a layer of glue to the interior surface of the windshield, and positioning it in the vehicle frame
Cleaning the interior surface of the windshield with a special solution to remove residue from the manufacturing process
Perform other related duties as assigned