Giving Platform Migration Specialist

Towson University • Towson, MD

1d

About The Position

Support the migration and configuration of online giving and event platforms, including both Webconnex (GivingFuel/RegFox) and GiveCampus, based on project needs and timelines.
Assist with the build, review, testing, and maintenance of giving forms, event pages, and related web assets.
Collaborate with Annual Giving, Advancement Services, and other University Advancement partners to ensure functionality, accuracy, and consistency across platforms.
Support data management tasks, including uploads, exports, reconciliation support, and validation of donor and transaction data.
Assist with platform-related documentation, testing protocols, and internal training or reference materials.
Help identify issues, troubleshoot platform functionality, and coordinate resolutions with internal stakeholders or vendor partners.
Provide regular status updates and project support to the Director of Annual Giving or designee.
Perform other related duties as assigned to support online giving operations and platform transition efforts.

Requirements

• High school diploma or GED.
• Two years of experience.
• Strong technical aptitude and ability to quickly learn and navigate web-based platforms and tools.
• Comfort working with data, including uploads, exports, and basic validation or reconciliation tasks.
• Strong organizational skills and attention to detail, with the ability to manage evolving priorities.
• Ability to communicate clearly and document processes for both technical and non-technical audiences.
• Demonstrated ability to work independently while collaborating effectively in a hybrid or virtual environment.

Nice To Haves

• Experience with online giving platforms, event registration tools, databases, or comparable systems preferred.

Responsibilities

• Support the migration and configuration of online giving and event platforms
• Assist with the build, review, testing, and maintenance of giving forms, event pages, and related web assets.
• Collaborate with Annual Giving, Advancement Services, and other University Advancement partners
• Support data management tasks, including uploads, exports, reconciliation support, and validation of donor and transaction data.
• Assist with platform-related documentation, testing protocols, and internal training or reference materials.
• Help identify issues, troubleshoot platform functionality, and coordinate resolutions with internal stakeholders or vendor partners.
• Provide regular status updates and project support to the Director of Annual Giving or designee.
• Perform other related duties as assigned to support online giving operations and platform transition efforts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED