Gift Shop Manager

Fowler Automotive • Norman, OK

1d

About The Position

Gift Shop Manager Fowler Toyota Norman is seeking a Gift Shop Manager for their specialty boutique, Coki Bay. The Manager plays a key role in the operation of the boutique by overseeing the daily operations, planning, selecting and purchasing merchandise to be sold in the Gift Shop. The Manager creates a welcoming shopping experience while ensuring operational efficiency and profitability.

Requirements

• High school diploma or general education degree (GED); and two to four years related experience and/or training; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Responsibilities

• Identify customer preferences and forecast consumer trends
• Evaluate supplier options according to prices, quality etc. and determine the best choices
• Discover and purchase new products and check the quality and popularity of those already on our shelves
• Negotiate terms of agreements to achieve the best deal for our company
• Ensure the timely delivery of products and compliance with the contracts of purchase
• Monitor stock levels and make plans for buying
• Forge and maintain trust relationships with suppliers to promote fair dealing
• Attend wholesale markets and exhibitions to procure goods and remain up-to-date with market trends
• Hires, trains, motivates, counsels and monitors performance of gift shop staff
• Greets customers in a pleasant and professional manner
• Performs sales transactions and returns
• Handles customer complaints with poise and integrity
• Keeps the store neat and clean.

Benefits

• Fowler offers medical, vision, dental life & disability insurances.
• Fowler has a 401K employer matching plan, Paid Time Off, Volunteer Paid Time Off, Paid Holidays, and Parental Leave & Bereavement Leave.
• Fowler also offers its employees access to an employee assistance program.
• Fowler offers job specific education to include student sponsorships, internships, manufacturer and dealership training with Graduate & Tool Incentive programs.
• Fowler also offers the Mamava Lactation Pods for customers and personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 11-50 employees