Gift Shop Coordinator

VCU Health • Richmond, VA

4h

About The Position

The Gift Shop Coordinator assists the Manager in the daily operations of the Gift Shop. This includes learning the inventory control system; ordering and processing inventories; and helping to monitor and maintain product stock levels. This job is responsible for the operations of the Gift Shop in the absence of the Manager. This job also works closely with the Manager to keep all files up-to-date and accurate as well as assist in the promotion of the Gift Shop. Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A

Requirements

• Minimum of three (3) years’ experience working in a retail and/or customer service environment
• Previous experience working on a computerized inventory control system
• Previous experience using a personal computer and various software applications, including Microsoft, Point of Sale computer system, etc.
• High school Diploma or equivalent
• Must be available to work a flexible schedule, including weekends.
• Lifting 50-100 lbs.
• Prolonged standing
• Frequent bending
• Walking (distance)
• Climbing (steps, ladder, other)
• Reaching (overhead, extensive, repetitive)
• Strong recall
• Reasoning
• Problem solving
• Hearing
• Speak clearly
• Write legibly
• Reading
• Logical thinking
• Fast pace environment
• Able to handle multiple priorities
• Frequent and intense customer interactions
• Noisy environment
• Able to adapt to frequent change

Nice To Haves

• Two (2) years of experience in a lead role overseeing the work of a diverse workforce to include volunteers and Auxiliary Staff

Responsibilities

• Assists the Manager in the daily operations of the Gift Shop.
• Learning the inventory control system
• Ordering and processing inventories
• Helping to monitor and maintain product stock levels
• Responsible for the operations of the Gift Shop in the absence of the Manager.
• Works closely with the Manager to keep all files up-to-date and accurate
• Assist in the promotion of the Gift Shop.
• Oversees the daily work schedule of employees/volunteers.
• Fosters an environment where the highest level of customer service is the standard.
• Adheres to and enforces all policies and procedures are followed.
• Controls cash in compliance with company policies.
• Interacts with employees and assists customers in response to their questions, concerns or complaints.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED