Gift Shop Clerk

Churchill Downs Incorporated•Sioux City, IA

1d•Onsite

About The Position

Hard Rock Hotel & Casino Sioux City is an award-winning gaming destination with more than 675 slot machines, live table game action, first-class amenities, and heart-pounding entertainment. The property’s Hard Rock Hotel is a AAA Four Diamond rated hotel; a distinction which only five percent of the more than 28,000 properties approved by AAA achieve. Complementing the hotel and casino are three bars and two restaurants including Fuel American Grill and Main + Abbey, a AAA Three Diamond rated restaurant. Putting the ‘Rock’ in ‘Hard Rock’, guests are invited to experience the legends of music by exploring Hard Rock’s expansive memorabilia collection with iconic pieces from SLASH to Johnny Cash! JOB SUMMARYThe incumbent in this position is responsible for greeting customers, conducting cash register transactions, will call, ticket purchases, stocking sales floor, maintaining a clean working environment and assisting guests in a retail enviroment.ESSENTIAL DUTIES AND RESPONSIBILITIES(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.) Facilitate retail sales including customer assistance and follow up. Operate cash register and handles money. Clean and maintain the appearance of all merchandise and customer areas. Respond to customer inquiries and their requests. Follow established procedures regarding merchandising. Perform other related duties as may be assigned. REQUIRED SKILLS AND ABILITIES Use all equipment associated with the position, including but not limited to cash register, 10-key adding machine and computer keyboard. Communicate effectively with customers as well as all levels of team members. Effectively and efficiently move around work area. Review and comprehend all necessary documentation. Inspect and maintain areas for which responsible, as well as ability to distinguish between different denominations of currency and make change. Twist, and lift up to 20 pounds, and push/pull up to 20 pounds to clean, create merchandise displays, maintain inventory levels, and perform other job duties. Operate in a working environment that is subject to varying levels of crowds and noise, the severity of which depends upon customer volume. EDUCATION AND EXPERIENCEBasic math skills and 10-key experience preferred. Verbal communication and customer service skills required. Prior money handling experience is helpful. Computer skills helpful, but not required. These skills and abilities are typically acquired through completion of a high school degree or equivalent, as well as through two months of on-the-job training or equivalent experience.PHYSICAL REQUIREMENTS & WORKING CONDITIONSIn addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations: Attend required training sessions offered by the Hard Rock Hotel & Casino Sioux City. Perform the duties described in compliance with local laws and regulations. Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco. Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department. Consult Internal Control Procedures and Policy Manuals for guidance. Report illegal activity to Security or the appropriate levels of Management. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requirements

Use all equipment associated with the position, including but not limited to cash register, 10-key adding machine and computer keyboard.
Communicate effectively with customers as well as all levels of team members.
Effectively and efficiently move around work area.
Review and comprehend all necessary documentation.
Inspect and maintain areas for which responsible, as well as ability to distinguish between different denominations of currency and make change.
Twist, and lift up to 20 pounds, and push/pull up to 20 pounds to clean, create merchandise displays, maintain inventory levels, and perform other job duties.
Operate in a working environment that is subject to varying levels of crowds and noise, the severity of which depends upon customer volume.
Basic math skills
Verbal communication and customer service skills required.
These skills and abilities are typically acquired through completion of a high school degree or equivalent, as well as through two months of on-the-job training or equivalent experience.