Gift Shop Associate
About The Position
Operates the cash register, collects funds, issues receipts, and balances the cash drawer daily while striving to provide accurate and reliable customer service. The Gift Shop Associate courteously greets and assists customers, maintains adequate amounts of quality display merchandise. Wraps gifts and delivers flowers/merchandise to patients and proper departments. Follows quality assurance standards and maintains a professional working environment in an effort to ensure operational efficiency and the provision of quality services by the Gift Shop. Inventory Control Enters information in computer and promotes prudent and efficient departmental operations. Provides courteous assistance, guidance and direction to visitors and directs individuals to various locations within the hospital when appropriate. Receives incoming telephone calls, exercises judgment in prioritizing calls and courteously directs to appropriate personnel in a prudent and efficient manner. Observes and adheres to all departmental and hospital policies and procedures. Follows all safety, quality assurance and infection control standards. Other duties as Assigned Performs other duties as assigned or requested.
Requirements
- High School Diploma or equivalent
- Valid driver's license if transporting merchandise between gift shops.
Responsibilities
- Operates the cash register, collects funds, issues receipts, and balances the cash drawer daily
- Greets and assists customers
- Maintains adequate amounts of quality display merchandise
- Wraps gifts
- Delivers flowers/merchandise to patients and proper departments
- Enters information in computer
- Provides courteous assistance, guidance and direction to visitors
- Directs individuals to various locations within the hospital
- Receives incoming telephone calls and directs to appropriate personnel
- Adheres to all departmental and hospital policies and procedures
- Follows all safety, quality assurance and infection control standards
- Performs other duties as assigned or requested
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What This Job Offers
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
