Generator Maintenance Project Manager

Cat5 Resources

1d

About The Position

The Amazon Project Manager will serve as the central point of contact for all Amazon-related generator maintenance projects, overseeing coordination, scheduling, and communication between internal teams and Amazon representatives.
This role is responsible for managing the administrative workflow, ensuring timely completion of work orders, and maintaining accurate records of site visits, equipment details, and billing.

Requirements

• Strong organizational and project management skills, with experience handling high-volume, complex workflows.
• Proficiency in spreadsheet/database management and report generation.
• Effective communication and problem-solving abilities, especially in cross-team and client-facing contexts.
• Ability to adapt to evolving processes and troubleshoot system inconsistencies.
• Familiarity with generator maintenance, site logistics, and related technical documentation is preferred.

Nice To Haves

• Familiarity with generator maintenance, site logistics, and related technical documentation is preferred.

Responsibilities

• Work Order Management: Track, vet, and organize incoming Amazon work orders; ensure proper assignment to regional managers or CSRs; monitor progress and reconcile completed work.
• Scheduling & Dispatch: Coordinate technician schedules, secure necessary equipment (e.g., load banks), and proactively communicate with Amazon contacts to confirm site access and due dates.
• Data & Reporting: Maintain spreadsheets and databases linking Amazon and internal work order numbers; generate weekly status reports and update equipment records (serial numbers, asset details).
• Communication: Act as the gatekeeper for Amazon-related emails and updates, triaging and directing information to appropriate regional teams; escalate issues and clarify requirements with Amazon as needed.
• Billing & Charges: Ensure accurate entry of order charges, including uplifts for additional site work, overtime, or equipment discrepancies; coordinate corrective quotes for parts and additional services.
• Process Improvement: Identify workflow gaps, propose solutions, and help develop standardized procedures for recurring tasks, including site visits, inspections, and PM scheduling.
• Training & Onboarding: Support training of new team members or CSRs on Amazon processes and systems; collaborate with experienced staff to refine best practices.
• Compliance: Maintain technician, client and work compliance as determined by client and internal requirements. Example - Avetta Compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed