LTCR Nursing Facilities Generalist Surveyor

TX-HHSC-DSHS-DFPS • Arlington, TX

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About The Position

Nursing Facilities Generalist Surveyor – Starting Market Rate Salary $56,535.00

Under the supervision of the Program Manager, this position participates as a team member or team coordinator conducting inspections, surveys, and investigations in Long Term Care facilities (Nursing Homes, Assisted Living Facilities, Day Activities and Health Services) to determine compliance with state and federal laws, regulations, and rules. Completes inspection/survey reports listing deficiencies/violations and prepares written reports supporting the action and remedies recommended. This position offers a competitive starting salary; excellent state benefits, including health insurance and retirement; and the opportunity to regularly travel to different facilities within a region and across the state – Please see the Additional Information section below for more detail on travel. In this front-line field position, a surveyor is mobile and flexible and performs minimal work at an office, though the role does require writing reports detailing any deficiencies/violations against a facility, remedies to correct those deficiencies, and narrative to support regulatory determinations. See below for details.

Requirements

• Knowledge of program regulations and procedures, and survey techniques and principles.
• Knowledge of acceptable professional standards of care.
• Skilled in operating personal computers and software.
• Ability to establish and maintain effective work relationships with team members and others.
• Ability to communicate orally and in writing.
• Ability to interpret policies, procedures, and regulations.
• Ability to work independently.
• Ability to exercise professional judgment and reach sound decisions.
• Ability to learn, remember, and integrate complex concepts, difficult procedures, or complicated processes.
• Ability to use the computer for writing reports.
• Ability to multitask and track multiple activities with competing priorities.
• Ability to handle situations of high stress and conflict.
• Must successfully obtain Surveyor Minimum Qualification (SMQT) within the first year of employment.
• Licensed Vocational Nurses (LVN) that apply must be licensed by the State of Texas (or a state that recognizes reciprocity through the Nurse Licensure Compact).
• A bachelor’s degree from an accredited college or university in a human service field (including but not limited to sociology, education, social work, psychology, rehabilitation, counseling, humanities, allied health, behavioral science, early childhood intervention, and medical administration). A combination of work experience and education may substitute for a bachelor’s degree on a year-by-year basis for up to four years.
• Flexibility in work hours is required for this position. The job requires 80% travel, including statewide travel, overnight, and weekend travel. On-call duties for emergencies or high-priority situations in facilities or at providers may be required. Must have reliable transportation.
• All applicants must pass a fingerprint criminal background check.
• If you are offered and accept the position, you will not be permitted to continue employment at any HHSC regulated facilities or providers. You will be required to disclose any potential conflicts of interest, secondary employment, volunteer activities, and friends/family who own, operate, or work at regulated providers.
• If you are an active or former licensed nursing facility administrator, certified nurse aide, or medication aide, hiring will be pending until professional licensing and Employee Misconduct Registry checks are completed.

Nice To Haves

• Experience in quality assurance/compliance and oversight/auditing preferred.
• Experience in conducting investigations related to quality outcomes.

Responsibilities

• Conducts certification surveys, licensure inspections, or investigations in facilities to determine compliance with federal and state regulations. Prepares inspection/survey reports listing deficiencies.
• Visits facilities to verify correction of previously cited regulatory violations.
• Conducts exit conferences with facility staff regarding findings.
• Communicates on a complex level with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints.
• Testifies at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities.
• Performs quality assurance reviews of documents prepared by others, for example, publications, assessments, reports).
• Completes referrals for conduct, as appropriate.
• In the event of emergency licensure action, be available to assist with non-skilled care and oversight to residents in a facility. If the employee is a current registered or licensed nurse, there is a potential for skilled care.
• Be available for on-call duties for emergencies such as weather events or high-priority situations in facilities or at providers.

Benefits

• comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees
• defined benefit pension plan
• generous time off benefits
• numerous opportunities for career advancement
• HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments.
• excellent health benefits
• lifetime monthly retirement annuity as well as 401(k) and 457 Programs under the Employees Retirement System of Texas

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level