General Supervisor

General Motors•Brandon, MS

1d•Onsite

About The Position

The Role: We are seeking an experienced, innovative, and solution-driven General Supervisor within the Customer Care and Aftersales team at the Jackson National Distribution Center. This function will lead and manage both salaried and UAW employees. The role is responsible for the day-to-day operations of safely and timely execution of order fulfillment. This leadership role requires ensuring compliance with safety regulations and maintaining the timeliness of shipments to our customers. The ideal candidate will possess strong supervisory skills, a background in inventory management, and a commitment to quality assurance. Within this role the General Supervisor position is a leadership role that will be supported with on-the-job training, professional development, and opportunities for career growth. Supervision and Leadership: Oversee and guide daily operations within the warehousing facility Lead, train, and evaluate a team of supervisors and support staff Foster a positive and collaborative team environment Ensure compliance with company policies, safety standards, and industry regulations Collaboration with UAW leadership/Team Members Safety and Compliance: Workplace Safety System (WSS) Ensure compliance with all safety regulations and industry standards Ensure compliance with DG shipments per DOT requirements Conduct regular safety audits and training sessions for staff Address any safety concerns or incidents promptly Global Manufacturing Systems (GMS): Lead and Execute all aspects to drive continuous improvement Timeliness and Customer Satisfaction: Ensure the timely processing and shipment of orders to customers Monitor and optimize workflow to meet delivery deadlines Collaborate with the logistics team to improve shipment processes

Requirements

2+ years of experience within a leadership role
Excellent organizational and problem-solving abilities
Computer skills to develop, maintain, and analyze data
Proficiency in inventory management software and Microsoft Office Suite
Strong communication skills, both written and verbal
Experience with UAW partners
Ability to prioritize multi projects simultaneously
Ability to work in a fast-paced and dynamic environment
Must be willing to work any shift as dictated by business
Travel - 10%

Nice To Haves

Bachelor’s Degree or equivalent work experience
Global Manufacturing System Knowledge and execution experience
Problem-resolution/Labor Relations experience
Inventory Control/Quality
Lean Manufacturing Processes
Warehouse and Order fulfillment experience

Responsibilities

Oversee and guide daily operations within the warehousing facility
Lead, train, and evaluate a team of supervisors and support staff
Foster a positive and collaborative team environment
Ensure compliance with company policies, safety standards, and industry regulations
Collaboration with UAW leadership/Team Members
Workplace Safety System (WSS)
Ensure compliance with all safety regulations and industry standards
Ensure compliance with DG shipments per DOT requirements
Conduct regular safety audits and training sessions for staff
Address any safety concerns or incidents promptly
Global Manufacturing Systems (GMS)
Lead and Execute all aspects to drive continuous improvement
Ensure the timely processing and shipment of orders to customers
Monitor and optimize workflow to meet delivery deadlines
Collaborate with the logistics team to improve shipment processes