General Operations Manager

CR&R Waste Services•Phelan, CA

29d•$75,000 - $75,000

About The Position

CR&R Incorporated is one of Southern California's most innovative and successful waste and recycling collection companies, serving more than 3 million people and over 25,000 businesses throughout Orange, Los Angeles, San Bernardino, Imperial and Riverside counties. In addition, we also have operations in AZ, CO, NV, OR, UT, and WA. Thanks to groundbreaking technologies and pioneering reclamation programs, we are able to recycle over 500,000 tons of materials each year, creating cleaner communities, reducing air and water pollution, conserving landfill space and extending our natural resources. We're striving to make your neighborhood a better place to live! Salary Range: Starting from $75,000/yr based on experience. Job Summary The Operations Manager will oversee all operations activities within the assigned geographical area. You will be responsible for driver safety and operational efficiency. You will also observe and analyze the overall efficiency of the department to ensure things are moving smoothly as well as report your findings to upper management as needed.

Requirements

High school diploma or GED is required
5+ years of experience as Operations Manager/Supervisor, preferably from the waste management or trucking/transportation Industry
Must have a commercial driver's license (CDL) or willing to obtain one
Ability to multi-task
Strong organizational, written, and verbal communication skills
Must be a self-starter with a strong level of accountability
Essential to be detailed oriented
Upbeat and energized to complete tasks with a positive attitude
Must work well under pressure
Excellent Microsoft Word, Excel, PowerPoint, & Outlook Software Skills
Ability to perform physical requirements of the job
Ability to work in all weather conditions
Experience with routine maintenance operations

Nice To Haves

Fluency in Spanish is a plus

Responsibilities

Overall site/location responsibility, including Operational efficiency, safety compliance and employee engagement.
Plans, distributes, monitors, and follows-up daily route assignments to ensure customers are serviced per company standards and agreements
Organizes and schedules all necessary resources required to accomplish activities. Coordinates daily operational needs with Maintenance team
Manages the end-of-day check-in process, capturing and communicating key service, safety, and equipment issues.
Monitors driver and laborer time and attendance, minimizing overtime and ensuring that drivers do not exceed limits established by regulatory agencies
Reviews weekly demand / volume for routes, determines potential gains from re-routing, and recommends re-routes to the routing specialist.
Responsible for driver safety including safety training, safety planning, incident reporting, etc.
Accountable for scheduling shifts, planning for call-ins/no shows, and reporting department metrics and performance
Responsible for route optimization and route coverage at all times
Proactively evaluate and perform route visits and assessments
Evaluate customer support and problem solving to find solutions to customer issues
Respond positively to unpredictable situations or problems that can occur throughout their work responsibilities
Handle all other duties and assignments as required.