General Office Worker

TeleSolv Consulting•New York, NY

About The Position

Prior experience in clerical, filing, records management, or administrative support roles Experience supporting Government operations or high‑volume documentation environments Responsibilities: Retrieve, organize, and bundle Government‑requested files for staff use. Re‑shelve and maintain file integrity after use by Government personnel. Match and connect incoming correspondence and documentation to existing case files. Support naturalization ceremonies, including preparation, distribution of certificates, and collection of documentation. Escort applicants and provide structured support during ceremony activities. Process forms and applications used in adjudication workflows. Scan large multi‑page documents and manage digital records. Perform additional administrative duties as assigned. Skills, Knowledge and Expertise: Strong English reading comprehension. Ability to manage sensitive files with accuracy and confidentiality. Comfort working in a physically active environment requiring organization and repetitive tasks. Familiarity with document scanning and workflow coordination. Benefits: TeleSolv Consulting offers a competitive compensation package including medical, dental, and vision insurance; 401(k) retirement savings plan with company match; paid time off (vacation, sick leave, and paid holidays); short- and long-term disability coverage; life insurance; and opportunities for professional development and training. Additional benefits may include telework options (if applicable), flexible scheduling, employee wellness programs, and performance-based incentives.

Requirements

Prior experience in clerical, filing, records management, or administrative support roles
Experience supporting Government operations or high‑volume documentation environments
Strong English reading comprehension.
Ability to manage sensitive files with accuracy and confidentiality.
Comfort working in a physically active environment requiring organization and repetitive tasks.
Familiarity with document scanning and workflow coordination.

Responsibilities

Retrieve, organize, and bundle Government‑requested files for staff use.
Re‑shelve and maintain file integrity after use by Government personnel.
Match and connect incoming correspondence and documentation to existing case files.
Support naturalization ceremonies, including preparation, distribution of certificates, and collection of documentation.
Escort applicants and provide structured support during ceremony activities.
Process forms and applications used in adjudication workflows.
Scan large multi‑page documents and manage digital records.
Perform additional administrative duties as assigned.

Benefits

TeleSolv Consulting offers a competitive compensation package including medical, dental, and vision insurance
401(k) retirement savings plan with company match
paid time off (vacation, sick leave, and paid holidays)
short- and long-term disability coverage
life insurance
opportunities for professional development and training
Additional benefits may include telework options (if applicable)
flexible scheduling
employee wellness programs
performance-based incentives.