General Office Clerk

Brault • San Dimas, CA

11h

About The Position

This position is responsible for processing and fulfilling all attorney-requested billing statements and balance verifications through a secure portal. This role ensures accurate, timely, and confidential delivery of patient financial records in compliance with HIPAA and applicable legal and billing guidelines.

Requirements

• Familiarity with HIPAA and patient privacy laws
• Strong attention to detail and organizational skills
• Proficiency with billing systems and online portals
• Excellent written and verbal communication skills
• High School graduate
• 2-3 years of experience in a Data management and/or Analyst role
• 2 years Office experience, preferably working in a Healthcare related setting with some background as a team lead
• Experience with MS Office Suite, electronic medical record systems, preferred.

Responsibilities

• Access, review, and process all attorney balance requests and billing statement requests submitted via the designated portal.
• Validate authorization documentation and confirm requestor identity to ensure compliance.
• Generate itemized billing statements reflecting accurate charges, payments, and balances for requested accounts.
• Ensure statements are properly formatted and redacted when necessary to protect PHI.
• Upload completed statements back into the portal within required timeframes.
• Track and log all requests and completions for auditing and reporting purposes.
• Communicate with attorneys, legal offices, and internal departments to resolve any issues or discrepancies.
• Maintain up-to-date knowledge of patient confidentiality regulations, and internal processes.
• Assist with identifying trends, delays, or compliance risks related to attorney requests.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees