General Manager - Casa Mani Resort at Napa Valley, Curio Collection by Hilton

Hilton

4d•$225,000 - $250,000

About The Position

The General Manager of Casa Mani Napa Valley will lead a distinctive, lifestyledriven resort rooted in the spirit of wine country. This role is responsible for shaping the guest experience, building a highperforming team, and bringing the property's vision to life through thoughtful leadership, operational excellence, and strong partnership with ownership to ensure longterm success.

Requirements

Minimum of 3 years' Hotel General Manager experience with a proven track record leading operations in a property with 200+ rooms and a minimum $20M annual revenue
Ability to cultivate and maintain strategic ownership partnerships, fostering trust through transparency, collaboration, and measurable results
Experience managing thirdparty Food & Beverage partnerships, ensuring alignment with brand standards, performance, and guest experience
Strong commercial acumen with proven success in driving revenue

Nice To Haves

Bilingual skills preferred
Resort operations experience
Hilton brand experience
Local market experience

Responsibilities

Manage daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability
Spearhead a comprehensive renovation and repositioning of the hotel
Cultivate the team with the new Curio brand standards and culture
Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotelwide meeting participation and facilitation
Ensure guest and team member satisfaction
Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members
Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements
Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies
Serve as primary liaison with hotel owners and corporate entities