General Manager

KidStrong Eagan•Eagan, MN

57d•$50,000 - $60,000

About The Position

If you're ready to lead, inspire, and make a difference, we want you to be our next General Manager. Think you can juggle a tablet, a toddler, and a high-five simultaneously? Then keep reading! As the General Manager, you'll be working to create an amazing environment where coaches, kids, and families thrive. Your mission? Drive sales, keep members happier than a kid in a candy store, and make every day at KidStrong extraordinary! KidStrong General Managers are the leaders of the center – it is the responsibility of the General Manager to foster a culture of learning and development for both their coaches and the families that attend the center. The General Manager is a talented, welcoming, and engaging leader who is focused on defining goals and delivering an exceptional experience for the kids, families, and team members. The goal of the General Manager is to develop and train their coaching team, build close relationships with their members, and deliver key business results such as sales performance and lowering member attrition.

Requirements

Coaching Background: Experience with kids aged 15 months to 11 years
People Skills: Chat up parents and guardians with ease
Tech Savvy: Practical experience with Google, Microsoft and social media platforms
CPR Certification (or willing to receive)

Responsibilities

Master the Numbers: Know your KPIs and financials inside and out
Relationship Guru: Be the friendly face everyone loves to see
Keep it Running: Maintain a spotless center and a smooth operation
Delegate Tasks: Make sure your team is on point and you aren’t burnt out
Flex Your Weekly Schedule: Work 4 weekdays and 1 weekend shift. The majority of working hours will be second half of the day on weekdays to be in the center during evening classes, and first half of the day on weekends.
Drive Membership: Work with your team to set goals and fill those class spots
Lead the Charge: Dial the phones, send the texts, and turn the leads into KidStrong members
Be the Face: Arrange and attend local events that make KidStrong the talk of the town
Foster Growth: Inspire your team to be their best selves on and off the blue floor
Recruit & Train: Find, onboard, and develop rockstar coaches
Develop: Use KidStrong’s awesome training tools to help continue the professional development of yourself and others
Stay Connected: Communicate clearly via Slack and Email
Be Hands-On: Deliver our awesome curriculum and high-fives in equal measure
Keep your finger on the pulse: Actively coach 3-5 classes a week
Track Progress: Use the KS Coaches App to monitor attendance and achievements
Stay Active: Navigate a physically demanding environment with the energy of a kid on a sugar rush.