General Manager (GM) Stonestown CA
About The Position
The General Manager is responsible for driving sales performance and profitability while developing and leading a cohesive, high-performing management team and staff. This role serves as the primary liaison between store operations and corporate leadership, ensuring open communication, operational excellence, and alignment with company directives. As a key leader within the store, the General Manager oversees people development, P&L performance, and the consistent execution of the highest standards of Quality, Service, and Cleanliness (QSC), while supporting 85°C Bakery Cafe’s vision and strategic goals. Founded in 2004, 85°C Bakery Cafe is a global bakery and beverage retail brand with over 1,000 locations worldwide. Publicly traded in Taiwan, we are committed to delivering five-star quality pastries and beverages at an affordable price. We invite motivated leaders to build a dynamic and rewarding career with us. We are currently seeking General Managers who are eager to take on new challenges and grow with the company. If you have a positive, “can-do” attitude and a passion for leadership, we encourage you to take the next step in your career with 85°C Bakery Cafe.
Requirements
- Minimum Education : High School Diploma; AA degree, Hospitality Management, or related field preferred.
- Minimum Experience : Two (2) years of store management experience in a bakery, restaurant, or fast-food environment.
- Excellent communication skills, both written and verbal.
- Excellent interpersonal skills, with high self-confident and able to clearly communicate complex information.
- In-depth understanding of 85°C products and future concepts.
- Demonstrated success in Training, Operation Development, and Customer Service
- Maintain and foster an owner mentality among self and all subordinating managers.
- Personal familiarity with daily store operation, from opening to closing.
- Experience in management of high volume stores, in direct supervision of ten (10) or more employees.
- Ability to work full-time, including nights and weekend hours.
- All Store associates including management will be expected to cross train in each department including: Bread, Cake, POS, Bar.
Responsibilities
- Meet and exceed sales and profitability objectives; maintain high personal sales level and drive store results through others.
- Support the recruitment, retention, and development of a diverse pool of talents.
- Deliver the highest level of customer service to each guest.
- Drive customer service by coaching and modelling the desired behaviors.
- Maintain high standard of quality control, hygiene, and health & safety.
- Monitor and meet the performance standard, including but not limited to 85°C policies, core values, and standard operating procedure.
Benefits
- We offer opportunities for advancement, a comprehensive benefits package which includes Health insurance, Vacation/Sick pay, 401K and Management bonus options.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
