General Manager - Waldorf Astoria Las Vegas

Hilton • Las Vegas, NV

5d

About The Position

Are you ready to take the lead as General Manager of the Waldorf Astoria, Las Vegas, where your leadership will foster growth and ensure the seamless operation of our dynamic team? We are seeking an experienced and inspiring leader to join us and elevate our esteemed hotel to new heights of success. As General Manager, you will be instrumental in crafting exceptional guest experiences while upholding the highest standards of luxury and hospitality. Your role will involve overseeing daily operations with precision, maintaining our unwavering commitment to outstanding service, and driving financial success. Become part of our legacy of excellence, where your visionary leadership will inspire our talented team and define the future of our establishment.

Requirements

• A minimum of 3 years General Manager experience managing a property with 250+ rooms.
• Experience managing a property with $50M or greater in revenue.
• Extensive experience managing unionized hotel operations, ensuring compliance, fostering productive labor relations, and maintaining operational efficiency.
• Capable of strategically driving financial performance and profitability following a major renovation, leveraging targeted initiatives to maximize revenue and streamline costs.
• Skilled in building and maintaining strong relationships with ownership groups and strategic partners, fostering collaboration and long-term success.
• Committed to cultivating and enhancing a positive team culture, focusing on collaboration, growth, and excellence.
• Proven success driving F&B performance and profitability.

Nice To Haves

• Proven experience managing residential components within a hospitality setting, ensuring seamless integration with hotel operations.
• Expertise in relaunching food and beverage outlets post-renovation, including concept development, team training, and market positioning.
• Preferred background in Las Vegas hospitality, with an understanding of its unique market dynamics and guest expectations.
• Demonstrated success in luxury hospitality, including experience with Forbes.
• Hilton brand expertise.

Responsibilities

• Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation.
• Ensure guest and team member satisfaction.
• Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward.
• Recruit, interview and train team members.
• Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements.
• Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies.
• Serve as primary liaison with hotel owners and corporate entities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees