Event Manager - Waldorf Astoria Washington DC

Hilton•Washington, WA

6d•$75,000•Onsite

About The Position

Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as an Event Manager . The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC – reclaiming its position as one of Washington, D.C.’s preeminent addresses where all are welcome. With 263 rooms, 38,000 square feet of event space, and 2 restaurants plus 3 bars , this is the new home for Washington, D.C.’s most consequential events, groundbreaking meetings, and unforgettable experiences. Want to learn more? Hotel Website , Facebook , Instagram What will I be doing? As an Event Manager, you will oversee the execution of meetings and events, serving as the primary link between the hotel and the client throughout their on‑site experience. You will coordinate with all hotel departments to ensure each team understands and fulfills its role during the event. By delivering a seamless and exceptional experience, you play a key part in securing future business and repeat bookings. Additionally, you will drive revenue by effectively upselling appropriate products and services. During the event, you will act as the client’s main point of contact, ensuring their needs are met and their expectations are exceeded.

Requirements

Minimum Years of Experience: one (1) year Hospitality related experience at manager level.

Nice To Haves

Knowledge of the hotel property management systems (Delphi.fdc)
Significant experience in revenue management or a similar analytical role
Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)

Responsibilities

Provide direction and supervision to affected departments and team members during the execution of meeting and/or event.
Directly serve on site group and catering customers in a proactive manner.
To organize, plan and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone, email, written documents or in person.
Demonstrate knowledge of job systems, products, booking systems, and processes.
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
Selling and influencing both internal and external clients.
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs
Regular attendance

Benefits

Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs