General Manager

SpeedWash Car Wash • Louisville, KY

1d • $70,000 - $80,000

About The Position

We’re looking for a General Manager to run a high‑volume flex‑serve car wash, manage a team of 30–40 employees, and deliver consistently excellent guest experiences. This full‑time leadership role includes operations management, staff coaching, scheduling, safety compliance, customer service leadership, and overall site performance. Ideal candidates have experience in retail, service, or operations management and enjoy hands‑on leadership in a fast-paced environment. If you’re a hands-on leader who loves developing people and running a tight operation, apply today!

Training & Certification (3–6 months):
Hands‑on training in operations, leadership, customer recovery, and preventative maintenance. Certification is tied to KPIs and operational performance, with raise eligibility beginning after certification.

Requirements

• At least 5+ years of management experience (Required)
• Flexibility to work various shifts, including weekends (Required)
• Point of Sale Knowledge
• Possess a valid driver's license (Required)

Nice To Haves

• Multi-unit operations or high-volume service environment (Preferred)
• Preventative maintenance mindset (Preferred)

Responsibilities

• Manage daily operations with a clear focus on excellence, accountability, and team development.
• Hire and develop team members through hands-on training, regular feedback, and growth opportunities.
• Monitor traffic flow and weather conditions to optimize staffing needs and to keep our tunnel moving and guests satisfied.
• Keep our site clean, safe, and operating at peak performance through preventive maintenance and attention to detail.
• Monitor KPIs, manage labor costs, maintain capture rates and execute business strategies that hit goals and maximize results (You’ll use checklists, audits, and KPI Dashboards weekly).
• Coach a small team to deliver a great pitch, improve conversion, and maintain strong service standards without sacrificing speed.
• Handle scheduling, payroll, hiring, and team documentation with accuracy and professionalism.
• Ensure procedures and policies are followed, keeping both team and guests safe.
• Lead by example, live the SpeedWash Car Wash values, and build a positive, high-energy environment where your team thrives.
• Oversee a mix of quick 7-minute inside-and-out services and advanced express detail packages, while managing bay capacity, promised completion times by service, and final quality inspections.
• Manage Multiple Workflows — Express wash + express details + full-service details.

Benefits

• The position pays $70,000-$80,000 annual base salary plus bonus potential of $1,000 - $3,000 per month. Raise eligibility begins after certification (performance + KPI-based).
• Bi-Weekly Pay - get rewarded for your hard work fast.
• Access to MEC health coverage - plus dental and vision plan options.
• Paid Time Off - we believe rest fuels greatness.
• Regular Performance Reviews - clear feedback, real growth, and open conversations.
• Unlimited Car Washes - keep your ride looking as fresh as your future.
• Regular Team Building Events - we work hard and celebrate harder, culture comes first.
• Free Uniforms - we cover the gear so you can focus on getting the job done and looking good doing it!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees