General Manager at HVAC and Plumbing Company

Propeller Building Services•Escondido, CA

34d•$150,000 - $160,000

About The Position

General Manager – Aelott Air Conditioning and Plumbing Aelott Air Conditioning and Plumbing is seeking a General Manager to lead all aspects of operations with a strong emphasis on leadership, cultural stewardship, and performance. The GM will serve as the company’s standard bearer—ensuring Aelott maintains its reputation for excellence while driving disciplined growth and operational execution.

Requirements

Proven experience as a General Manager or similar leadership role within a service-oriented business.
Strong sales, customer service, and negotiation capabilities.
Strong leadership, communication, and team-building skills.
Ability to read financial statements, manage a P&L, and interpret KPIs.
Demonstrated success driving operational performance and customer satisfaction.
Analytical mindset with strong problem-solving skills.
Valid Driver’s License.

Nice To Haves

Active California CSLB license (e.g., Plumbing, HVAC, Electrical, or related classifications).
Experience with Service Titan a plus.

Responsibilities

Serve as the cultural and operational standard bearer, modeling Aelott’s mission, values, and service philosophy.
Set quarterly and annual goals aligned with long-term company objectives.
Provide leadership, coaching, and mentorship to field and office employees.
Promote a positive, accountable, growth-oriented work environment.
Uphold high standards of safety, customer experience, and teamwork.
Oversee day-to-day operations across both Divisions and office support.
Ensure jobs are executed efficiently, safely, and within budgetary guidelines.
Implement and reinforce operating policies, workflows, and quality standards.
Recruit, onboard, train, develop, and evaluate employees.
Strengthen job costing accuracy, productivity, and scheduling effectiveness.
Ensure compliance with licensing, permitting, safety protocols, and regulatory requirements.
Support local marketing and demand-generation initiatives.
Manage and maintain Service Titan to ensure the pricebook and all related details remain accurate and up-to-date for reliable reporting
Identify, troubleshoot, and follow through on any Service Titan questions or challenges to keep workflows running efficiently.
Manage budgets, forecasts, and financial plans.
Monitor financial and operational KPIs to identify performance trends.
Analyze job and service profitability and take corrective action where needed.
Drive improvements in margins, labor efficiency, and cash flow.
Identify opportunities for pricing discipline, revenue growth, and service expansion.
Minimize operational and financial risk through disciplined management.
Identify opportunities for organic growth and new service offerings.
Build and maintain strategic relationships with distributors, suppliers, and partners.
Lead business development activities, including proposals, bids, and contract negotiations.
Maintain strong customer relationships and ensure high satisfaction.
Stay informed on industry trends, technologies, and market conditions to position Aelott competitively.