General Manager | Sales/ Operations Manager

WellBiz Brands•Birmingham, MI

About The Position

Overview Manager Qualifications - A great manager believes in the therapeutic benefits of Massage Therapy, and has the following: Experience in management, preferably with a wellness or massage studio background Excellent leadership skills and the ability to lead a team in an organized and efficient way, ensuring studio operations runs smoothly Customer Service oriented with s trong verbal and written communications skills Ability to train and develop staff in providing excellent customer service and achieving strong Wellness Program membership sales Ability to provide daily, monthly and yearly performance feedback to our Fro nt Desk, Massage Therapists and Estheticians Able to work flexible days and hours; including nights and weekends Strong Computer skills; MindBody Software experience a plus Strong Social Media background a plus Legal Disclaimer ©2024 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.

Requirements

Experience in management, preferably with a wellness or massage studio background
Excellent leadership skills and the ability to lead a team in an organized and efficient way, ensuring studio operations runs smoothly
Customer Service oriented with s trong verbal and written communications skills
Ability to train and develop staff in providing excellent customer service and achieving strong Wellness Program membership sales
Ability to provide daily, monthly and yearly performance feedback to our Fro nt Desk, Massage Therapists and Estheticians
Able to work flexible days and hours; including nights and weekends
Strong Computer skills