General Manager-Washtopia Car Wash-Lebanon, TN.

Washtopia

1d•$70,000 - $75,000

About The Position

Join the Future of Car Washing as a General Manager at Washtopia! Are you ready to lead in a fast-paced, innovative company that’s transforming the car wash industry? At Washtopia, we’re redefining what it means to deliver a premium car wash experience—combining cutting-edge design, advanced technology, and exceptional Guest service to create something truly special. We’re looking for a driven, high-energy General Manager in the Lebanon, TN Area to take charge of one of our express car wash locations. This is more than just a job—it’s an opportunity to build a career with a company that values leadership, service excellence, and growth. What You’ll Love About This Role: Competitive Pay: $70,000–$75,000 annually plus performance-based bonuses Weekly Pay: Reliable and consistent—every Friday Full Benefits Package: Health, dental, vision, and more Retirement Plan with Company Match: Invest in your future while building ours Opportunities to Grow: Be a part of a growing company with advancement opportunities What You’ll Do: Lead day-to-day operations of the store with energy and purpose Inspire, mentor, and manage your crew to deliver top-tier Guest experiences Drive membership sales and contribute to the store’s financial success Build a positive team culture and represent Washtopia in the local community Ensure a safe, clean, and welcoming environment for Guests and staff Engage hands-on in both indoor and outdoor areas of the site Who You Are: A natural leader with strong communication and motivational skills Experienced in retail sales, management, or recruiting Comfortable working outdoors and being on your feet throughout the day Mechanical knowledge or prior car wash experience is a bonus, but not required Passionate about delivering great service and growing a team If you're ready to lead with purpose and make an impact in a company that’s going places, Washtopia is the place for you. Apply today and help us shape the future of car washing.

Requirements

A natural leader with strong communication and motivational skills
Experienced in retail sales, management, or recruiting
Comfortable working outdoors and being on your feet throughout the day
Passionate about delivering great service and growing a team
Guest-focused attitude with a drive to deliver exceptional service
Strong communication and interpersonal skills
Excellent organizational and leadership abilities
Proven ability to build and lead effective, high-performing teams
An analytical mindset with familiarity in data analysis and reporting
Willingness to work in a fast-paced, indoor/outdoor environment

Nice To Haves

Mechanical knowledge or prior car wash experience is a bonus, but not required
Prior management experience preferred

Responsibilities

Maintain a positive attitude and professional appearance at all times
Deliver exceptional Guest service by being attentive, courteous, and helpful
Proactively address and resolve Guest concerns with professionalism
Contribute to a team-oriented culture by being productive, supportive, and proactive
Consistently follow company policies, procedures, and daily operational tasks
Demonstrate a growth mindset by seeking personal and professional development
Have fun while fostering a high-energy, collaborative team environment
Be thoroughly knowledgeable about each component of our wash packages and how they benefit the vehicle
Understand and explain the differences between wash packages with confidence
Interact with Guests in the vacuum area—resolving concerns, performing touch-ups, and answering questions
Build rapport with Guests to understand and anticipate their service needs
Effectively manage and resolve Guest concerns to uphold the store’s reputation
Execute daily site inspections and preventative maintenance, ensuring all equipment and site areas are clean and operational
Support and help organize daily store operations, staff scheduling, and task delegation
Coach, guide, and supervise staff to achieve optimal performance and team cohesion
Foster a safe, clean, and welcoming environment for both Crew Members and Guests
Stay actively engaged with team members to help them grow personally and professionally
Enforce operational and personnel policies to maintain smooth and compliant operations
Monitor and manage inventory levels for chemicals, parts, and vending products
Perform routine visual inspections of the tunnel and equipment room to ensure proper function and safety
Carry out preventive maintenance tasks to minimize downtime and maintain performance
Maintain a clean, organized, and visually appealing property at all times
Take on additional tasks as assigned to support the overall success of the location