General Manager

ACME ELECTRIC MOTOR INCPlymouth, MN

About The Position

Since 1948, Acme Tools continues to be a premier retailer of tools and equipment at our locations in North Dakota, Minnesota, and Iowa and online by serving contractors, woodworkers, and do-it-yourselfers with a wide selection of tools and equipment from all the major manufacturers. As a family-owned operation for over 75 years, we are employee centric, family-friendly, community involved, and growth minded.

Requirements

  • Bachelor’s degree in business field or equivalent experience
  • 3+ years of management experience of a mid-to-large sized workforce
  • Strong leadership skills to effectively communicate, coach, train, motivate, and develop employees, as demonstrated through supervisory experience
  • Detailed knowledge of accounting principles, as well as ability to ability to analyze, and interpret financial reports
  • Knowledge of retail operations
  • General knowledge of purchasing and inventory control practices and applications
  • Strong problem solving, negotiation, oral and written communication, organization, presentation, and computer skills.
  • Ability to lift up to 30lbs
  • Valid Driver’s License with a clean driving record
  • Ability to work additional hours and travel as business dictates, including occasional Saturdays

Nice To Haves

  • 5+ years of retail management experience
  • Knowledge of service department operations

Responsibilities

  • Establishes, controls, and supervises all store activities, including development and implementation of goals and objectives to meet business strategic planning and profitability growth targets
  • Recruits, interviews, and approves the hiring and wages of new personnel in the store, as well as transfers and promotions
  • Engage directly with clients in the field to generate leads, close sales, and expand our customer base.
  • Provide critical support to the sales team, assisting with customer inquiries, preparing sales materials, and ensuring smooth sales operations.
  • Accompany sales representatives on client visits to offer additional support, gather insights, and enhance customer interactions.
  • Stays aware of daily gross sales, reviews data processing reports
  • Directly supervises, trains, develops, and conducts timely performance reviews of the sales staff, service, and other employees in the performance of their duties
  • Assists in preparing budget and sales forecasts for the store
  • May occasionally perform the duties of sales personnel and counter service employees as outlined in the job descriptions of those positions
  • Analyzes and solves customer problems, complaints, resolving major problems with delinquent accounts and service problems
  • Advises management on ways to improve policies, operations, shipments, deliveries, store warehousing, and displays
  • Assists in negotiating agreements with major suppliers, seeking the best price, discount, terms, and delivery conditions
  • Assists and advises in overall planning and participation of special sales and promotions
  • Keeps abreast of industry trends; attends trade shows and conventions
  • Suggests and helps with the selection of new items; also helps in the disposition of slow-moving items, surplus, and discontinued merchandise
  • Keeps informed on competitors’ activities, promotions, pricing, new products, etc.
  • Assumes overall responsibility for the inside and outside physical appearance and safety conditions inside and outside the store facility
  • Serves as the principal public relations person for the store and works with advertising to showcase products and promotions within the store
  • Maintains a cooperative relationship with staff, management, and supervisors at all other Acme Tools locations
  • Works closely with Human Resources to comply with safety standards and workforce training
  • Other duties as assigned

Benefits

  • On-the-Job Training
  • Professional Development Programs and Training
  • Competitive Pay
  • Generous PTO – Start accruing PTO on your 1st day
  • Paid Holidays – We are closed the 6 major holidays of the year
  • Maternity Leave partially paid with our Short-Term Disability
  • Work Environment – Everyone takes pride in their work and can see their impact on the company
  • Employee Discounts
  • Progressive Growth Opportunities
  • Medical, Dental and Vision insurance plans to fit any lifestyle & family
  • Medical & Dependent Care Flexible Spending Accounts
  • Accident, Cancer, and Critical Illness supplemental insurance programs
  • 100% Company-paid Short- and Long-term Disability
  • 401(k) Program and Company Matching
  • 100% Company-paid Group Life Insurance 1x your annual wage
  • Additional Voluntary Life Insurance
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