Resort Supper Club - General Manager

Kalahari Resorts & Conventions•Wisconsin Dells, WI

About The Position

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.  But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.  Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.  Daylene's Supper Club General Manager Kalahari Resorts & Conventions is seeking a General Manager. In this role, you will oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives on a day-to-day basis in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation of the restaurant’s dining room, public area, kitchen area and grounds. You might even by adding to the amenities of the Kalahari Resort by doing something as simple as selling a “Smores Kit” to guests! As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll help create a memorable dining atmosphere through delicious food, warm hospitality, and timeless charm.

Requirements

Five years’ experience as an Assistant Restaurant Manager or Restaurant Manager, preferably in a supper club, steak house or high-end setting.
Ability to clearly and pleasantly communicate both verbally and in writing with guests, management, co-workers, and stakeholders.
Must be able to work in a fast-paced environment and multitask.
Must be able to work flexible shifts including nights, weekends, and holidays.
Familiarity with food and beverage cost controls.

Responsibilities

Recruit, train, and mentor a high-performing front- and back-of-house team, fostering a culture of hospitality, accountability, and teamwork.
Foster a guest-focused environment by maintaining high service standards, addressing concerns promptly, and creating a warm, memorable atmosphere that reflects the unique charm of the supper club tradition.
Manage all aspects of restaurant operations including staffing, scheduling, inventory management, and regulatory compliance to ensure smooth, efficient, and profitable service.
Monitor key performance indicators (KPIs), control costs, optimize labor, and develop strategies to achieve revenue goals while upholding the club’s quality standards.