General Manager, Residence Inn by Marriott Chicago Downtown/Loop

Marriott • Chicago, IL

17h

About The Position

Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including: managing general property performance, managing and sustaining sales and marketing strategy, managing profitability, managing revenue generation, and delivering a return on investment to both Marriott International and ownership. Leads the team in the development and implementation of property-wide strategies. Acts as a steward and key leader for reinforcing Residence Inn’s culture. Supports the implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and developing strong associate teams. Builds relationships with key customers and is involved in the sales process.

Requirements

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 6 years mixed management experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 4 years mixed management experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

Responsibilities

• Managing Property Operations and Department Budgets
• Managing and Sustaining Sales and Marketing Strategy
• Managing Profitability
• Maintaining Revenue Management Goals
• Managing Relationships with Property Stakeholders (e.g., Owner and Above Property)
• Managing and Conducting Human Resource activities
• Manage e-mail.
• Manage daily paper mail.
• Participate in conference calls (e.g., sales, promotion, Q&A, property performance, etc.).
• Provide follow-up information to Regional Director and other Extended Stay/Select Service executives.
• Prepare for Regional Director visits (e.g., pulling and consolidating relevant reports).

Benefits

• We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees