General Manager - Mansion Dining Room - MGM Grand

MGM Resorts International

6d

About The Position

As the General Manager of the Mansion in MGM Grand, you will lead one of the most exclusive and invitation-only dining environments in Las Vegas, ensuring a uniquely tailored experience for the most discerning clientele. In this prestigious role, you’ll oversee every aspect of restaurant operations—from driving covers and optimizing reservations to coaching and developing the Assistant General Manager and service team in alignment with MGM’s renowned standards. You will champion operational excellence, manage financial goals, uphold impeccable facility presentation, and execute key F&B initiatives to ensure seamless performance and unmatched guest satisfaction. Step into a leadership position where your expertise shapes extraordinary, one-of-a-kind moments that keep our distinguished guests returning again and again.

Requirements

• High School Diploma or GED required
• Must be 21 years of age or older
• 2+ years of prior relevant experience required

Nice To Haves

• Previous General Management experience in an ultra-luxury, fine-dining restaurant preferred
• Previous experience managing employees under a collective bargaining agreement preferred

Responsibilities

• Owns, leads and oversees daily restaurant operations, labor productivity, scheduling, inventory control, guest service standards, and execution and development of marketing strategies to produce both short-term and long-term profitability.
• Co-own (with Executive Chef) the restaurant’s business plan and represent the restaurant in divisional, property or corporate meetings.
• Responsible for execution of policies, operating procedures, pricing initiatives, training programs, directives, menus, rules and regulations for the restaurant staff.
• Owns restaurant’s execution of F&B and/or company-wide initiatives and programs.
• Maintain the highest standards of health, sanitation and cleanliness within all areas of Beverage.
• Responsible for completion of all company compliance training by the restaurant staff.
• Manages Human Resources responsibilities for Restaurant to include: creating a work environment that promotes teamwork, performance feedback (coaching and counseling), recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning process that encompass the company’s diversity commitment; adherence to the company’s status quo third party representation philosophy; compliance with company policies, legal requirements, employment law, and collective bargaining agreements.
• Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience. Reacts to any guest complaints and takes any appropriate action.
• Manages Restaurant’s guest feedback channels through approved company practices.
• Collaborate with Executive Chef and culinary team to ensure a seamless service experience between kitchen and dining room.
• Maintains excellent knowledge of venue’s food & beverage products, menu items and equipment used to perform duties.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees