Assistant General Manager - Mansion Dining Room - MGM Grand
About The Position
As the Assistant General Manager of The Mansion Dining Room at MGM Grand, you’ll help lead one of the resort’s most exclusive and refined dining experiences. Partnering closely with the General Manager, you’ll inspire and guide the service team to achieve operational and financial goals while upholding the highest standards of luxury hospitality. You’ll oversee performance, scheduling, and training, execute key initiatives from property F&B leadership, and ensure the venue is impeccably maintained to MGM Resorts’ exacting standards—fostering a culture of excellence that delivers truly unforgettable experiences for The Mansion’s distinguished guests.
Requirements
- High School Diploma or GED required
- 2+ Years of Prior Relevant Experience required
- Must be 21 years of age or older
Nice To Haves
- Previous management experience working in a high-volume restaurant OR Previous management experience in a luxury or fine-dining restaurant preferred
- Previous experience managing employees under a collective bargaining agreement preferred
- Bilingual in Mandarin or Cantonese preferred
Responsibilities
- Lead and manage daily restaurant operations, including budgets, labor, scheduling, inventory, guest service, and marketing strategies to drive profitability.
- Support the General Manager in executing the restaurant’s business plan and achieving goals
- Assist the General Manager with HR responsibilities, fostering a positive work environment, providing coaching and feedback, recognizing performance, and supporting hiring, training, and succession planning while ensuring compliance with policies, legal requirements, and collective bargaining agreements
- Interact with guests to ensure satisfaction, address complaints, and manage feedback channels.
- Collaborate with the culinary team for seamless service between kitchen and dining
- Responsible for execution of policies, operating procedures, training programs, directives, menus, rules and regulations for the restaurant staff.
- Owns restaurant’s execution of F&B and/or company-wide initiatives and programs.
- Maintain the highest standards of health, sanitation and cleanliness with in all areas of Beverage.
- Responsible for completion of all company compliance training by the restaurant staff.
- Maintain expert knowledge of the venue’s food & beverage offerings, menu items, and equipment
Benefits
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
